Kashan Jamil
Administrator
Istanbul
Summary of Career
1. Coordinating office activities and operations to secure efficiency and compliance to company policies.
2. Supervising administrative staff and dividing responsibilities to ensure performance.
3. Keep stock of office supplies and place orders when necessary.
4. Management of office equipment.
5. Maintaining a clean and enjoyable working environment.
6. Handling external or internal communication or management systems.
7. Managing clerical or other administrative staff.
8. Organizing, arranging and coordinating meetings.
9. Organizing travel arrangements for senior managers.
10. Manage phone calls and correspondence (e-mail, letters, packages etc.)
Experience as Customer Care Operations Manager
15 June 2010
15 December 2012
NH FOODS LIMITED Accrington, Lancashire, United Kingdom
Manage and oversee new project, equipment, replacement. Head of Customer satisfaction programs and vendor relations. Responsible for all marketing and advertising activities.
Experience as Customer Satisfaction Manager
01 January 2013
01 September 2014
Ranchers Fast Food, Liverpool, United Kingdom
Recruiting, training, supervising and appraising staff, managing budgets, maintaining statistical and financial records, Dealing with customer queries and complaints.
Experience as Supervisor
15 September 2014
15 September 2015
Al Mahir Group Ajman, UAE
Visiting sites, safety checks, resolving customer issues, transport arrangements, payroll, reporting work and progress adviser.
Experience as Office Administrator/Operations Officer
Dunia Finance LLC
15 September 2015
15 September 2019
Management of office equipment and Maintaining a clean and enjoyable working environment.
Handling external or internal communication or management systems.
Managing clerical or other administrative staffOrganizing, arranging and coordinating meetings.
Sorting and distributing incoming and outgoing post
Customer satisfaction expert and Branch Head back up.
Customer help desk, Cash receiving and offloading to banks.
Resolve transactions settlement issues of customers in a timely manner.
Maintain portfolio accounting and financial systems (oracle crm , fin cas) and interface with all areas of the firm. • Create and verify customer’s performance files.
Experience as Financial And Administrative Manager
15 December 2019
To date
Turkish Visa and Residence Consultant Istanbul, Turkey
Overseeing general office operation. Managing a team of high-volume of incoming phone calls and delivering world-class service to our customers.Coordinating appointments and meetings and managing staff calendars and schedules.Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.Coordinating domestic and international travel, including flight, hotel, and car rental reservations.Purchasing office supplies and equipment and maintaining proper stock levels.Producing reports, composing correspondence, and drafting new contracts.Creating presentations and other management-level reports. Payroll and benefits specialist.
Bachelor 12 December 2017
Bcom (hons) Accounting & Finance, Dubai, UAEOther 01 January 2013
Certified Anger Management Trainer, Liverpool, UKOther 14 November 2011
Certified in Safety and Hygiene, Liverpool, UK