Ismail Shafi
(Job Seeker - Active)
Store In-charge
Abu Dhabi
Summary of Career
1. I have over 6+ years of experience in the field of business, particularly in Event Management, Customer Service, Client Service, Marketing, Outdoor and Retail Sales, Operations, Production, Planning, Supervising, PR Solutions and as a Consultant
2. Successfully increased sales profit by 15% annually on mattress sales in Bafte the sleep store comparing to previous year sales.
3. Worked with top some brands like Flipkart, Dell, MTR, Ibaco, Coca-Cola, Veet & Easy Day for Branding, Promotions, PR solutions & Social Media Marketing.
4. Supervised and tackled each and every hard situation faced on ground while executing multiple events round the clock and assured maximum successful rate.
5. Played a major role as Marketing Head & Overseas Consultant for Edu World International in which we send 600+ students yearly for Overseas Studies.
6. Good knowledge of handling Manpower, Supervising, Training and assuring the maximum output.
7. Develop a schedule of occasion, holiday activities and promotions throughout the year strategically designed to bring in more revenue.
8. Maintain good relationship with vendors and suppliers to meet clients requirements in controllable costs to keep operations profitable
9. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.
10. Manage telemarketing team and assist them to generate leads.
Experience as Operation Head
01 April 2013
30 November 2014
• Follow up on the concepts and proposals approved by clients and put them into reality.
• Source for materials and act as a negotiator to obtain cost-effective prices from suppliers.
• Key liaison between client, event managers, in-house designers and other 3rd party vendors leading up to the event, ensuring that both client and event requirements are met.
• Coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event.
Experience as Operation Executive
01 December 2014
31 July 2015
• The operational aims and the relevant market places they operate in, close liaison and communication with other departments within the events team including marketing and sales.
• Be responsible for all event supplies and kit, keeping up constant communication with the venues from contracts and dates to all onsite logistics
• To book all travel and accommodation relating to the events and prepare a schedule for the team involved.
Experience as Marketing Manager
01 August 2015
15 June 2016
• Develop creative and innovative event strategy in collaboration with the team and partners, create event marketing plans, presentations, executive communications, and other deliverable's.
• Manage and be held accountable for contractors, vendors, contracts, production schedules, and budgets (budget management), manage and communicate with all stakeholders (internal and external) to ensure the successful planning and execution of specific event programs.
• Work closely with marketing, sales, product teams, PR, and executive management to achieve business goals via event marketing.
Experience as Marketing Head (ROK)
20 June 2016
31 August 2017
• Managing the different branches comes under my circle, actively identify marketing and promotion opportunities.
• Manage all aspects of production, receipt and distribution of marketing material, coordinate market research to identify interest and uptake for current and future membership services.
• Manage a team of call center agents, motivate and encourage agents through positive communication and feedback.
• Develop network of appropriate contacts within the media, to drive growth in advertising sales in our publications and recruitment adverts on the website.
Experience as Store In-Charge/Sales Executive
20 December 2017
To date
• Developing store strategies to raise customer’s pool, expand store traffic and optimize profitability
• Handling all kind of PRO Services (i.e. Sale promotions, license renewal and other services) and keep up to date with legal requirements.
• Maintaining stock, expenditure, invoice & sales analyze reports details.
• Coordinate with factory production and dispatch team to ensure products meet customer requirements and delivered on scheduled time.
Intermediate 31 March 2013
2011-2013, II PRE UNIVERSITY COLLEGE (CSBA), St. Aloysius College, Mangalore, SBSE.Matric 31 March 2011
2010-2011, SSLC, Falah Educational Institution, Mangalore, SBSE.