Farooq John
Customer Services, Sales and Marketing Professionl
Karachi
Summary of Career
Experience as Customer Service Officer
19 September 2012
01 September 2016
Front Desk Assistance, Attending Customer Queries, Resolve and Dedirecting, Mall Navigations, Handling Customer Complaints, Public Announcements, Wheelchair Assistance, Conducting Surveys and Reporting.
Experience as JuniorManager - Customer Services
01 September 2016
31 December 2019
Leading Customer Services Team, Front Desk Operations, Staff Scheduling, Lost and Found Management, Complaint Handlings, Wheelchair Assistance, Conducting Research on Customer Profile and Reporting.
Experience as Assistant Manager Marketing
01 January 2018
26 February 2020
Events Management, Branding, Advertisement, Activations, Budgeting, Vendor Management, Trainings and Marketing Campaigns.
Bachelor 01 December 2016
Its undergraduate degree in Business Study (Commerce).Intermediate 01 May 2014
Higher Secondar Certificate in Commerce from Karachi, Pakistan.Matric 01 May 2012
School Secondar Certificate in Science from Karachi, Pakistan.