Experience as Operation Executive

• Employer

• From

  15 October 2013

• To

  29 February 2020

• Detail

  ➔ Work on Tomcat Application Server.
  ➔ Worked on Customization, Bug fixing, and Troubleshooting of
  LAN/WAN , IP and Tomcat server applications and Network.
  ➔ Provide Solution of Network & Set Topology of the Network.
  ➔ Prepare Network Diagram/Network Layout.
  ➔ Worked on Remote Desktop app ( Webex, Anydesk,Teamviewer etc.)
  to resolve other site issues.
  ➔ Resolving issues related to user permissions, notifications etc.
  ➔ Monitoring and controlling various servers at application level and
  report preparation.
  ➔ Worked with responsibility initially as IT manager and than promoted
  to Center Head , Division Head, Regional Trainer and Regional
  Manager
  ➔ Managed all Logistic of online and offline mode assessments.
  ➔ Worked on IT Service Management(ITSM)applications (Incident
  Management, Asset Management, Problem Management, Change
  Management,Project Management,Knowledge Management)
  ➔ Handled high severity issues and escalations immediately in
  RUN-TIME.
  ➔ Managed 300+ members team on regular assessment day.
  ➔ Managed 2000+ crowd on regular assessment day.
  ➔ Checked and completed all tasks minus one day of assessments.
  ➔ Understanding and implementing client's requirements.
  ➔ Prepare & Raise Invoices(Accounting).
  ➔ Form and workflow development (Active link, Filter, Menu, Escalations).

Experience as Network Support Engineer

• Employer

• From

  02 May 2013

• To

  10 September 2013

• Detail

  ➔ Lead UIDAI project in three states.
  ➔ Form and workflow development (Active link, Filter, Menu, Esc.)
  ➔ Managed all Logistics (Inventory).
  ➔ Validation of client configuration data for Client Integration projects.
  ➔ Checking various Data and report preparation.
  ➔ Worked on a Remote Desktop app (Anydesk,Teamviewer etc.)