Experience as Deputy Manager

• Employer

• From

  06 June 2019

• To

  19 December 2019

• Detail

  Managed complete branch operations, customer service, branch administration, risk management and audit /
  compliance & control framework for the branch
  Coordinated with internal / external departments for smooth operations as per Know Your Customer (KYC)
  norms.

Experience as Customer Relationship Manager

• Employer

• From

  01 April 2018

• To

  08 January 2019

• Detail

  
  Customer Relationship
  Billing and Collection
  MIS & Presentations
  Pre and Post Raising activities
  Monitoring ERP
  Meetings
  Escalation Handling

Experience as Deputy Manager

• Employer

• From

  12 July 2014

• To

  20 March 2018

• Detail

  Experienced in managing sales, service and distribution of financial banking and investment packages across
  liabilities, assets, wealth & trade services for various customer segments such as mass, affluent NRIs &
  government services through multiple channels including bank branches, outbound sales teams, relationship
  teams & other alternate channels.