MICHAEL BRYAN ESTOLANO
Computer Engineering
Dubai
Summary of Career
1. Hardware/Software Installation Computer installation processes and Basic troubleshooting Knowledge in the Internet and Web Technology
2. Driving (Philippines PROFESSIONAL licensed)
3. Merchandising
4. Responsible for serving foods and beverages in restaurant efficiently and in a courteous manner.
5. Responsible for capturing new clients to increase the company’s target sales volume Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area; ensure that all outlets are visited in the correct sequence, follow the planned call in each outlet and make sure that they are well stocked with all our brands and packages
6. Document Analyst
7. Warehouse/Delivery Assistant
8. Clerk/IT Assistant
9. Merchandise the products in the coolers and displays, utilize the Point of Sales (P.O.S.) materials, check the expiry dates in all outlets and rotate stocks whenever required.
10. Guarantee the execution of PicOS, Price Promotion in order to increase sales and ensure sell in of the focus SKU or New Product Launch for availability
Experience as Document Analyst
PLDT (Philippine Long Distance and Telecommunication Co.
25 July 2011
30 September 2013
ICMS to Clarity Migration Clean Up Team
Clean - up
Migration Pre- Validation
• Check extracted data completeness
Post Validation
• Check transformed data for LOADING
On Screen Data Validation/Testing
• Check if the data are on the correct field in CLARITY
INSIDE PLANT Team
SPIRA (Clarity-Kenan and CRM Service Order System Error Handling)
Perform initial analysis/investigation of the root cause of the error
in Clarity and KENAN
Advise end-user regarding on the solution
Fixed System Error (Number Inventory and Circuits)
NUMBER MANAGEMENT
• Reserve number for the user due to Change Number
• Create Number Inventory (by Service Type)
• Fixed invalid Number Allocation (via Clarity Service order)
• System auto allocate of numbers failure.
• Circuit Error
• Wrong assignment of TELEPHONE NUMBER using different
NETWORK ELEMENT against Area Code
CIRCUIT ALIGNMENT
Fixed wrong Circuit.
Circuit Reservation
SUPPORT UAT of the Customer Request System (CRS)
• Reservation of Test Number to be used for testing
• Perform initial analysis on the “failed” in test scripts
• Recommend solution to fix the error
Experience as Preseller cum Merchandiser
Coca Cola
01 July 2014
01 July 2018
Part of the front line sales team
Responsible for conducting the planned sales call
Responsible for capturing new clients to increase the company’s target sales
volume
Achieve the daily and monthly sales targets by ensuring complete and proper
coverage of the allocated area; ensure that all outlets are visited in the correct
sequence, follow the planned call in each outlet and make sure that they are well
stocked with all our brands and packages
Determine the amount of cases required for next day’s first loading and order the
load accordingly.
Maintain a good relationship with the customers at all times.
Develop sales and distribution, in liaison with the Sales Supervisor, vertically by
identifying and establishing business relationships with new clients and
horizontally by introducing the full range of the products to existing clients.
Submit a daily activity report to the Supervisor detailing the competitors’ activities;
complete the route cards, invoices, settlement sheets as well as any other
required documents.
Reflect high standards of performance in implementing the trade promotions and
marketing activities that relate to his routes and customers.
Merchandise the products in the coolers and displays, utilize the Point of Sales
(P.O.S.) materials, check the expiry dates in all outlets and rotate stocks
whenever required.
Processing and filling of important documents of the territory market data such as
Customer Data Records and master data of Cold Drink Equipment
Guarantee the execution of PicOS, Price Promotion in order to increase sales and
ensure sell in of the focus SKU or New Product Launch for availability Lead the
team of Helpers through constant training and merchandising.
Ensure proper care and maintenance of Company coolers and report faulty
equipment to the Sales Supervisor for remedial action.
Drive the company vehicle with extreme care while maintaining a strict code of
traffic discipline and safety requirements; daily check the vehicle fluid levels and
follows the company policy with regards to the maintenance and servicing of
trucks (which shall not be used for private or personal use).
Experience as Waiter/ Server
Kubyertos Cuisine
01 February 2019
20 January 2020
Responsible for serving foods and beverages in restaurant efficiently and in a
courteous manner.
Carry out all duties in accordance with tasks and descriptions with reference to
established rules and policies.
Perform any other duties as may be assigned by my supervisor.
Assist customers with seating arrangements and present menu to the customer.
Taking orders of the customer and suggest food and beverages, be well verse
with the menu, method and preparation accompaniments.
Clean and polish glassware, china ware, hallow wares and flat ware.
Collect and process payments from the customers.
Clean tables or counters after patrons have finished dining.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming
carpet, tidying up server station, taking out trash, or checking and cleaning
bathroom.
Established effective employee relations and maintain the highest level of
professionalism, ethics and attitude towards all guests, clients and employees.
Bachelor 10 April 2010
Bachelor of Science in Computer Engineering