Experience as Customer Service Officer

• Employer

  First Abu Dhabi Bank

• From

  18 March 2018

• To

  17 June 2018

• Detail

  - Upsold liability products to new and existing customers
  - Identified discrepancies while reconciling revenue records with Operations Manager and implemented correct control procedures to prevent future losses

Experience as Operations Assistant

• Employer

• From

  12 July 2016

• To

  12 January 2017

• Detail

  - Data encoding of credit card applications
  - Processed WPS salary transfers on Online Banking Portal
  - Prepared MIS, conducting quality checks for authenticity of
  data