Ali Asgher
System Support
Dubai
Summary of Career
1. Servers: Microsoft Server (Active directory, DNS, DHCP, Group Policies, User Accounts, File server)
2. Broad knowledge and experience of IT operating systems including Microsoft Windows client operating systems, XP / Windows7,10 & Microsoft Office, and Mac
3. Email Server: Microsoft Exchange (Basic Knowledge)
4. Database: MSSQL Basic Knowledge
5. Working within a TCP/IP network environment, including DHCP, DNS and Ethernet
6. Deploying new hardware, server backups & evaluating new software
7. Involved in the roll-out of software updates and patches.
8. It Hardware Support
Experience as System Support Engineer
01 June 2018
30 April 2019
• Installation maintenance and troubleshoot of Media and Broadcast software that are integrated with IT, Incite Media Producer, Octopus, , and VIZrt for broadcast graphics
• Administration of windows server 2008 to 2012 includes Active directory, DHCP, DNS, TMG
• Perform daily system monitoring and overall technical support to Windows and Mac users
• Troubleshoot Microsoft Windows and MAC systems
• Hardware Troubleshooting and Upgrades
• Monitoring of CCTV and IP cameras
• Configuration of IP Phones
• Diagnose Local Network
• Testing of New Technologies
Experience as System Support Engineer
01 August 2017
31 May 2018
• Upgrade IOS, Installation, Configuration and Troubleshoot Panda Firewall
• Technical Support to Remote users regarding to Panda Antivirus
• Local network troubleshooting
• Monitoring of CCTV and IP cameras
• Basic Level Administration of Microsoft Server 2008r2
Master 28 March 2018
Master,s in Information Technology