JASMINE FATIME CHOUDHURY
TELLER, CUSTOMER SERVICE
ABU DHABI
Summary of Career
1. Working as part of branch staff responsible for Accurate interpretation, compilation and entering data in the computer system
2. Creating remittance by entering customers transactions into computer in order to record transactions and issue computer-generated receipts
3. Identify transaction mistakes when debits and credits do not balance.
4. Receive public utility bill payments
5. Resolve problems or discrepancies concerning customers' accounts.
6. Explain, promote, or sell products or services such as travelers' checks, savings bonds using computerized information about customers to tailor recommendations
7. Proper analysis & verification to ensure data integrity.
8. Carrying out official support duties in AEGCL Establishment.
9. Preparing draft letters on behalf of the board for official use under guidance of Electrical engineers in AEGCL.
10. Assisting Electrical Engineers when requested with administrative work in AEGCL
Two times best performer award in Al Fardan exchange
Experience as LOWER DIVISIONAL CLERK CUM COMPUTER OPERATOR
17 April 2013
20 March 2015
Brief:
Junior level position for Assam Electricity and Grid Corporation which is electricity board of the State Government of Assam, India.
Roles and Responsibilities:
Carrying out official support duties.
Filing drawings properly for Electrical Engineers working with the board.
Uploading and inserting digital drawings/documents for record and easy retrieval
Preparing draft letters on behalf of the board for official use.
Assisting Electrical Engineers when requested with administrative work.
Work scheduling.
Experience as TELLER
05 December 2015
02 February 2020
Working as part of branch staff at Al Fardan Exchange, tasked with responsibility of
Teller and one of it’s counters. Started at Qusais, Dubai branch, currently in Bani Yas, Abu Dhabi branch.
Roles and Responsibilities:
Accurate interpretation, compilation and entering data in the computer system . Foreign currency buy and sale, Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.
Identify transaction mistakes when debits and credits do not balance. Process transactions such as term deposits, automated teller transactions, night deposits, and mail deposits. Receive public utility bill payments, verifying payment dates and amounts due.
Resolve problems or discrepancies concerning customers' accounts.
Explain, promote, or sell products or services such as travelers' checks, savings bonds using computerized information about customers to tailor recommendations..
Compose, type, and mail customer statements and other correspondence related to
issues such as discrepancies and outstanding unpaid items.
Proper analysis & verification to ensure data integrity.
Storing correct information in the desired database location.
Completion of given tasks within the desired deadline.
Manage additional responsibilities including troubleshooting, file back-ups, regular updating and retrieval of data as and when required.
Maintain confidentiality regarding the information being dealt with.
Bachelor 20 July 2009
BSc with maths, physics and Chemistry as honors subjectOther 15 May 2012
Bachelor of LAW (LL.B) 3 Year regular course duration.