Sasikala Dinesh
IT SUPPORT EXECUTIVE
Abu Dhabi
Summary of Career
1. ADNOC- Contract basis as a IT support
2. Techno Genesis as a System administrator
3. Plintron Mobiles as a NOC engineer
4. Handling Tickets
5. Escalating issues if it is not resolved
6. Handling network related issues
7. Configuring installing new software
8. Troubleshooting
9. Handling Cisco routers switches
10. Assigning IP address
Experience as Sr It Support
ADECO Group
11 February 2019
27 March 2019
Worked as a Sr.IT support for special olympics. Installing and configuring Desktop computers and laptops .
Handling printer connectivity issues .
On call network support .
Experience as System administrator
21 April 2016
13 July 2017
Worked as a system administrator
Experience as NOC engineer
14 March 2012
14 May 2013
Noc L1 support engineer
Bachelor 06 April 2011
Batchelor of engineering in Electronics and communication