Fahad Khalid
Desktop Support/ Vehicle Tracking
Abu Dhabi
Summary of Career
1. Desktop Support
2. SQL server databases, database management, backups and Recovery.
3. Software and operating system installation, up gradation.
4. Remote Desktop Support.
5. Windows Server Support.
6. Network Support (LAN, WAN, Firewall, Switches, routers)
7. Trouble shooting Hardware and software issues
8. Customer Support in application installation and training.
9. Vehicle Tracking System operator, GPS Tracking, GPS Tracker Configuration and Testing
10. Android Application Development
Experience as IT Technical Support (1 month contract)
12 January 2020
13 February 2020
As an IT Technical Support Specialist, I worked on a project to upgrade all PC’s operating system, antivirus
installation, Software installation, accounts configuration and Network support.
Experience as Android Developer Internee
27 March 2017
30 June 2017
Progressive Multimedia Systems is a leading IT Service provider, Provides Different IT solutions including software development.
My role as android developer was to develop native android applications, front end and backend development, Designing Databases and API’s to support mobile application.
Experience as IT Support Engineer/ Desktop Support
05 July 2017
01 September 2019
Tracadores is a world class vehicle tracking solution provider, that provides vehicle tracking and security solutions to different, government, semi government and private organizations.
As an IT Support Engineer, I used to maintain all IT equipment and provided desktop support, server support, network support, backups and retrievals and database management. Providing assistance to users, monitor purchases of IT equipment, setup, deployment and administration of IT devices, helping in the troubleshooting and resolving system failures, diagnose and assist users over the phone, Microsoft technologies, Active Directory, outlook, mobile devices, End user support, data transfers from IOS to Android, I have experience in Vehicle activity monitoring, tracking devices configurations and checking. I worked on different projects to provide customized solutions, developed android application for basic vehicle tracking reports, developed different API’s for customized solutions, provided technical and customer support. I performed. my duties as IT Helpdesk specialist. Provided training to staff members.
Bachelor 28 September 2016
I have completed my bachelor's degree in Computer Science from university of Gujrat.