Muhammad Bilal
IT Support
Al Ain
Summary of Career
1. IT Coordinator & Assistant Sales Manager
2. Maintains promotional database by inputting invoice and bill-back data.
3. Updates managers by consolidating, analyzing, and forwarding daily action summaries.
4. Prepares sales presentations by compiling data; developing presentation formats and materials.
5. Provides sales vs. projection results by preparing and forwarding sales tracking reports
6. Institute protocols for the use of IT across departments and projects
7. Provide advice on the most suitable IT choices
8. Provide technical support or training for systems and networks
9. Perform troubleshooting, repairs and data restoration
10. Collaborate with other professionals to maintain standards and functionality
Experience as IT Coordinator & Assistant Sales Manager
01 December 2017
30 September 2019
Maintains promotional database by inputting invoice and bill-back data.
Updates managers by consolidating, analyzing, and forwarding daily action summaries.
Provides sales vs. projection results by preparing and forwarding sales tracking reports.
Prepares sales presentations by compiling data; developing presentation formats and materials.
Institute protocols for the use of IT across departments and projects.
Provide technical support or training for systems and networks.
Act as link between end users and higher level support.
Install and configure software and hardware (printers, network).
Bachelor 07 January 2014
BS in Telecommunication