Experience as HR executive

• Employer

• From

  01 April 2017

• To

  30 November 2018

• Detail

   Closed over 15+ positions per month through own sourcing, as well as from consultants
   Screened and Shortlisted resumes, Scheduled & conducted interviews & completed joining & Exit formalities
  
   Conducting Induction process of new joiners to help them understand the organization
   Increased team productivity by Planning festive events, team bonding activities
   Scheduled Trainings for new joiners & re trainings for team mates who are under Process Improvement Programs
   Prioritized own activities and assisting team members as needed in order to meet company objectives and quality standards.
  
  

Experience as HR - Recruitment - Crewing

• Employer

• From

  04 December 2018

• To

  31 May 2019

• Detail

   Assess all HR requirement from various departments and planned the recruitment
   Closed average of 25-30 positions every month for various processes
   Coordinate with hiring managers to identify staffing needs
   Shortlisted resumes, Scheduled interviews & lead induction process including the joining formalities for new joiners & maintaining their records.
   Tracked and reported the Interim and final probationary appraisals on their existing performance
   Planning and scheduling the manpower for assigned fleet VLCC vessels in line with the company strategy and vessel budget.
   All 'Personnel' files for all seagoing crews are maintained properly and contain all required up to date information and all valid documents are scanned and stored electronically.
   Coordinating with external training providers and flag state authorities to ensure specific certification is maintained and kept up to date.
   Arranging travel for offshore crew and management of crew change costs and that invoices for the same are
   Managed exit interview & employee retainer interviews
   Generate daily, weekly & monthly reports related to the department
  

Experience as Senior IT helpdesk executive

• Employer

• From

  15 January 2011

• To

  21 February 2017

• Detail

  ? Managed and mentored a team of 35 members of email, chat and helpdesk team.
  ? Assisted in preparing, maintaining and upholding procedures for logging incidents.
  ? Supported development and implementation of new computer projects and new hardware
  ? installations.
  ? Aided in development of business continuity and disaster recovery plans.
  ? Worked with end-users to identify and deliver required PC service levels.
  ? Configured, tested, maintained, monitored and troubleshoot end-user workstation.
  ? Setting up accounts for new users.
  ? Supported user for technical issues related to servers in remotely.
  ? Installed Wipro supported software’s for the customer.
  ? Handled pan India/global calls.
  ? Handled nodal escalations and Supported for queries of customer via calls, mails, chat and tickets.
  ? Reviewing and providing appraisals for the team.
  ? Recruited team members for IT support which involves screening, interviewing and selection.
  ? Scheduled meetings for team performance review and guided the team to meet the given SLA's.
  ? Assigned service requests to engineers and communicated second level escalations and Followed up with site engineers for service delivery.
  ? Developed processes i.e. HR tracking log, attendance tracking.