Experience as Hardware & Network Engineer

• Employer

• From

  18 September 2003

• To

  31 July 2017

• Detail

  Celltel Middle East LLC, Dubai, UAE Sep 2003-Jul 2017
  Hardware & Network Engineer
  
  • Identified and immediately resolved issues with network devices, including firewalls, routers, switches and Wireless Access points.
  • Diagnosed network issues involving combination of hardware, software, power and communications issues.
  • Analyzed, troubleshot and enhanced network performance to drive efficiency 95%
  • Diagnosed and executed resolution for all network and server issues.
  • Provided network support and rendered troubleshooting to resolve various WAN/LAN connectivity issues.
  • Administered software licensing and purchasing for effective installation of network.
  • Installed and maintained company hardware & software infrastructure according to best practices.
  • Increased system and network performance by 90% to facilitate uninterrupted server performance
  • Maintained company servers, computers, printers, cables and other equipment.
  • Configured and Installed computer systems for other sub-organizations.
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Provided firewall and VPN management, network and host-based security and incident response.
  • Coordinated with various teams for disaster planning and performed network backup and supervised Recovery processes.
  

Experience as Systems & Network Engineer

• Employer

• From

  27 November 2019

• To

  14 November 2019

• Detail

  Emirates Secretarial Services, Dubai, UAE NOV 2017-NOV 2019
  System & Network Administrator
  • Plan and implement upgrades to system hardware and software.
  • Configure, test and maintain network equipment.
  • Implement, develop and test installation and update of file servers, printer servers and application servers in all departments.
  • LAN/WAN Administration.
  • Administering & Maintaining Windows Domain Controller
  • Create, Deploy, And maintain network and server infrastructure That relies on VMware Product.
  • Perform troubleshooting for Network related issues
  • In-depth knowledge of the various network protocols and technologies such as TCP/IP, VLAN, VLSM,
  OSPF, BGP, EIGRP, VPN, static routing and policy-based routing.
  • Perform IT Help Desk activities like Troubleshooting, outlook express configuration, printer setup, share folder access, ip based phones setup.
  • Configuration and Installation of CCTV, IP Camera, DVR for security systems
  • Troubleshoot and resolve incidents (Hardware & software) related to desktop and associated peripherals.
  • Administer documentation of network design, network security measures and inventory of IT assets.
  • Render continued maintenance and development of bug fixes and patch sets for existing web applications.
  • Monitor network performance and prepare network performance statistical reports.
  • Manage SonicWALL Firewall & Fort iGATE firewall configuration network monitoring and server monitoring.
  • Develop work-flow charts and diagrams to ensure production team compliance with client deadlines.
  • Coordinate with systems partners to finalize designs and confirm requirements.
  • Proposed IT Policies and procedures to avoid recurring system/ network issues.