Mohammed Qutub
CSR, Sales and Marketing
Dubai
Summary of Career
Experience as Customers Service Representative
19 May 2012
19 September 2019
Responsibilities
Providing information to customers and facilitate the resolution of customer complaints.
Handle walk-in and telephone enquiries for customer, involved in the registration process and in charge for driving package
Handle daily cash collection.
Convincing the Customer
Analyze the customer requirements and needs
Maintaining a good rapport and inculcating a long lasting relationship with the clients
New Registration for client
Making calls to customer and follow up
Working as a team player to achieve their monthly target
Experience as Sales and Marketing
02 October 2017
06 June 2019
Responsibilities
Our manufacturing company in Kitchen cabinets, Kitchen Work Top, Vanity Counter, Wardrobes and Bathtub. Our Main Product is Solid Surface we called it Solidex.
I started working as sales and marketing for 3 month than they transferred me as in Head Installation.
Visiting Site’s to Check Work Progress Finishing and Quality Control.
Attending Meeting with Clients and Engineer at site.
Reporting to us Operation Team Updating Works details and Work Schedule
Attending projects meeting with Consultant getting Inspection Update.
Arranging team in different project and private villa as per the requiremen.
Visiting to the New project and getting updated about the Main contractor , consultant, and client/ Client Representative
To check is it finalize our Product or not if we will try to reach consent department to get more information about the project and collecting Drawing
And taking measurement for FIRST Floor for Quotation purpose
Following up with Accounts Departments for Quotation and Updating to Consent Project Department and follow up with them on Quotation or any requirement from us.
Maintaining Vehicle Reports like Vehicle maintains report and Re-New Vehicle updating to consent department.
Reporting to GM On daily basis.
Bachelor 26 June 2010
Bachelor in Commerce