Krupali Jadav
Patient relations , Front office
Dubai
Summary of Career
1. Supervising front office staff and dividing responsibilities to ensure smooth operations
2. supervising the cleanliness of premises
3. Managing Billing, Reception, Coordination with patients
4. Receiving feedback forms n feedback calls and preparing reports for future improvement of services
5. conference meeting arrangement and participating in marketing event as well.
6. stationary maintenance
7. patient query resolving
8. TAT report , MIS report preparation
9. Payment outstanding report monitoring
10. coordinating with co-department for smooth functioning of operational work at hospital
I have received accolades , appreciations and trophy for calls quality and best customer service provided to the patients.
Bachelor 20 August 2009
BSC.IT