Summary of Career

1. Coordinating office activities and operations to secure efficiency and compliance to company policies.

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2. Managing clerical or other administrative staff.

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3. Carrying out all operational tasks related to Mortgage loans, Auto Loans, Personal Loans and Business Loans ensuring all activities are completed within time scales and with a high degree of accuracy while adhering to Bank policies and processes.

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4. Identify and recommend improvements to existing procedures and processes, suggest changes for improving controls and reducing operational risk without compromising on service quality.

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5. Ensure that control mechanisms are followed, daily reports are verified and all periodical returns are assigned.

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6. Ensure no operational losses happen due to errors or lapse in laid down controls and highlight any discrepancies that may lead to risk or financial loss.

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7. Handling external or internal communication or management systems.

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8. Manage phone calls and correspondence (e-mail, letters, packages etc.)

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9. Assisting collections and credit in executing decisions by providing data and reports

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10. Create and update records and databases with personnel, financial and other data.

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