Muhammad waqas
System Administrator
Dubai
Summary of Career
1. Handling domain wide operations in head office and site offices. Working on windows Server 2008, 2012 on Dell & HP servers maintenance and upgradation.
2. Configuration and troubleshooting of AD domain services, Group Policy, DHCP, DNS, WDS, proxy server, print server, VMware, Hyper V, WSUS, SCCM, Cisco IP Phones and software Licensing.
3. Users, computers and groups management by using Active Directory portal.
4. Hands-on experience in O365, Microsoft Azure cloud configuration, management and troubleshooting.
5. DFS management, drives mapping, security and permissions on drives with groups.
6. Responsible for applications, hardware, software installation, upgradation/ migration and maintenance.
7. Responsible for Onshore and Offshore site and manage IT infrastructure including, computer network and hardware to ensure proper functioning server and network Equipment.
8. Backup configuration and monitoring for the data of machines and servers in the office using Symantec Backup Exec. Handling ESET Antivirus center administration server & clients.
9. Data center management for any new installations, change in existing infrastructure.
10. Assets Inventory Management and issuance of assets after complete compliance of IT documentation. • Assist to IT manager in annual department budgeting. • Taking quotations of IT equipment requirement after getting asset requisition. Preparing comparative, C.I.R and LPO and interacting with the approved vendor for IT procurement. • Coordination with Etisalat and other vendor/ suppliers.
Experience as Assistant System Administrator
01 January 2015
Handling domain wide operations in head office and site offices. Working on windows Server 2008, 2012 on Dell & HP servers maintenance and upgradation.
• Configuration and troubleshooting of AD domain services, Group Policy, DHCP, DNS, WDS, proxy server, print server, VMware, Hyper V, WSUS, SCCM, Cisco IP Phones and software Licensing.
• Users, computers and groups management by using Active Directory portal.
• Hands-on experience in O365, Microsoft Azure cloud configuration, management and troubleshooting.
• DFS management, drives mapping, security and permissions on drives with groups.
• Responsible for applications, hardware, software installation, upgradation/ migration and maintenance. • Responsible for Onshore and Offshore site and manage IT infrastructure including, computer network and hardware to ensure proper functioning server and network Equipment.
• Backup configuration and monitoring for the data of machines and servers in the office using Symantec Backup Exec. Handling ESET Antivirus center administration server & clients.
• Data center management for any new installations, change in existing infrastructure.
• Assets Inventory Management and issuance of assets after complete compliance of IT documentation.
• Assist to IT manager in annual department budgeting.
• Taking quotations of IT equipment requirement after getting asset requisition. Preparing comparative, C.I.R and LPO and interacting with the approved vendor for IT procurement.
• Coordination with Etisalat and other vendor/ suppliers.
Experience as IT Officer
Descon Engineering Services & Technology (Private) Limited
01 January 2014
31 December 2014
• Data center management, Dell 2950, 1950, 860 series Rack Server installation.
• Installation & configuration of Win2008-R2 and Win2003 Server, DNS, DHCP, ADS, WSUS server, DFS, Applying Group Policies and Domain user management.
• Management, implementation and centralized Antivirus server (Symantec End Point Security).
• Office 365 migration from lotus notes server and Handling cloud base Microsoft office 365 portal.
• L1, L2, L3 level support to more than 300 users of Different Descon Business Domains related to hardware, software, laptops, all network devices, remote support to users.
• Experience with local and remote offices providing end user management including Desktop, MAC, Laptop and Printers, OS, drivers installation and hardware repairing, cable management,
• Configurations & troubleshooting of printers, copiers, fax machines, mobile devices, biometric, APC UPS, CCTV Cameras and attendance monitoring and reporting.
• Securing the network using TMG Server synchronized with GFI Endpoint security.
• Administering & Registering IP addresses on Linux DHCP Server.
• Daily, weekly and monthly Data Backup of users shared drives on file server and upload on FTP Server.
• Procurement of IT Equipment/Accessories from vendors and logging into the ERP system.
• Configuring & Managing Bio-Metric MP 4800 Attendance machines.
• Handle and resolve help desk tickets.
Experience as System Support Engineer
01 January 2013
31 December 2013
• Installation and configuration of Active Directory Services.
• Installation, configuration and administration of Microsoft Windows 7/8/XP/2000, and 2003/2008 Server.
• Troubleshooting, resolving network connectivity, operating system and software related problems.
• Managing LAN environment over 700 Nodes with support of EIT support team.
• Managing/troubleshooting Users accounts, user-permissions and rights on corporate resources and Group policies.
• Antivirus software implementation -- Symantec Endpoint Protection
• Installation of Software packages.
Master 29 August 2012
BSIT