Summary of Career

1. Ten years of Information Technology experience with large Oil & Gas EPCI Companies

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2. Valuable experience in supporting Desktops, Servers, Network devices, etc. onsite, remotely and travelling to sites, vessels to help with installs, deployment and troubleshooting.

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3. Experienced in coordinating IT data center migration, new data center setup as well as established operations, configuration and testing of new hardware and software.

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4. Managed Windows Servers, Network Storage Devices, Backup Tape Library, Wireless LAN Controller, Wireless Access Points, Network Infrastructure, Computers and other IT Appliances.

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5. Assisted network administrators over the telephone and by email for network troubleshooting with Cisco Routers, Switches, Firewall, WAAS, etc.

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6. Have working experience on various Antivirus Solutions like of Symantec Endpoint Protection, McAfee, Kaspersky, etc.

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7. Liaised with IT Vendors for IT Purchases, Maintenance, Servicing, etc. and managed IT Assets Inventory, Software Licensing & Definitive Media Library and Management of the daily data backup and retrieval scheme.

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8. Ensured IT issues reported are resolved within the SLA & documented for future reference. Ensured computer hardware is safe & complies with health and safety legislation of the company.

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9. Support for PBX Telephone Systems & Line Patching, Corporate Mobile Devices (Apple, Android, BB, etc.) on push mail services.

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10. Have worked in harsh & demanding onshore & offshore environments in UAE, Singapore, Malaysia, Indonesia, China, etc.

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