Experience as Sales Executive

• Employer

• From

  09 March 2015

• To

  28 April 2016

• Detail

  Manage large amounts of inbound & outbound telephone calls; provide consistent, exceptional service. Inquiries included questions on Software renewal dates, software & Licenses upgrade and bundle offers etc.
  Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  Sells products by establishing contact and developing relationships with prospects; recommending solutions.
  Seize opportunities to up sell products when they arise.
  Providing general information about pricing, availability of products, delivery dates.
  Build sustainable relationships and engage customers by taking the extra mile.
  Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

Experience as Sales Representative

• Employer

• From

  01 January 2019

• To

  29 August 2019

• Detail

  Making appointments with and meeting new customers.
  Agreeing sales, prices, contracts and payments.
  Keeping in contact with existing customers in person and by phone.
  Meeting sales targets and providing feedback on sales trends.
  Promoting new products and any special deals.
  Advising customers about delivery schedules and after-sales service.
  Recording orders and sending details to the sales office.
  Acted as Marketing point of contact & source of information to convey information quickly and accurately among the sales team.
  To lookout for ways to build company’s customer base by making presentations with the possible leads.