Muhammad zeshan Faheem
IT
Multan
Summary of Career
1. Configured, tested and troubleshot routers, firewalls, LAN/WAN/VLAN/Wireless network.
2. Managed databases and active directories. Supported 1000+ employees accessing mail via Microsoft Exchange
3. Maintained, troubleshooting, and repaired hardware and computer peripherals including Printers, Desktops, Scanners, Wireless devices.
4. Configured client workstation consisting Windows Desktop version (XP, 7, and 8) as well as MacBook's Pros.
5. Evaluated performance issues including availability, utilization, and testing of equipment; defining network protocols and procedures in conjunction with IT staff and management
6. Managed Cisco Switches and Routers for network operations, utilizing network monitoring tools to optimize network efficiency
7. Conducted technical, operational and network maintenance training to all subordinates on the network operation procedures
8. Established RADIUS server for VPN and wireless access point authentication.
9. Windows Server administration and maintenance including Active Directory and Group Policy.
10. Monitored daily backups, antivirus status, shared storage space and network activity, adjusting network equipment and settings as needed
Experience as Network administrator
Volka Food International
28 January 2019
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Managing Wireless network and provide internet facility to our employees.
Managing the AVAYA network, the configuration of IP Phones, deployment of phones according to requirement.
Managing the CCTV network, the configuration of IP cameras, deployment of cameras according to requirement.
Troubleshooting problems in CCTV control room and manage Video wall.
Managing Firewall, applying policies and control remote access.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Experience as Regional IT support
excel-labs
20 January 2018
28 January 2019
Managed MIS/Storage/Database and Desktop support team with adequate tools and technical resources. This has improved the desktop services and improved the customer satisfaction level.
Manage Desktop and Windows Server support team
Coordinate with OS/Hardware vendors on support and procurement
Evaluate new Desktop and Server products
Provide technical assistance on desktop and server products
Maintenance and support of Anti-Virus
Experience as IT in Charge
Govt. College Civil Lines
14 October 2016
20 January 2018
Performs routine, emergency maintenance of all communication equipment
Provided technical assistant, support for incoming queries, issues related network system, software & hardware
Administering the whole IT infrastructure
Dealing with day to day students & staff complaints related to IT
Contributes to development, administration of network design, backup, recovery plan to maintain LAN/WAN network systems operation & support server
Test hardware, operating system & software pertinent to new technology
Served as project coordinator for multiple installation, on-site support & system administration training
Conducted in house & client site training installed equipment for other colleges
Internal & external coordination with problem resolution approach
Administering configuring troubleshooting of windows printers, other operation systems & hardware in the house
Experience as IT Supervisor
TIMES INSTITUTE
01 August 2012
15 October 2014
Installed configured, supported broadband &, DNS, IP tables IP networks
Internal & external coordination with problem resolution approach
Administering the whole IT infrastructure
Performs, provided routine, emergency technical assistant, support for incoming queries, issues related network system, software & hardware
Dealing with day to day students & staff complaints related to IT
Administering configuring troubleshooting of routers, switches, windows printers, other operation systems & hardware in the house
Managing networks from inception through implementation including coordination with vendor, team members with other internal departments to effective plan, implement & troubleshoot network environment
Performs routine & emergency maintenance of all communication equipment
Work with the support team to perform health monitoring capacity planning, take proactive measures to maintain high levels of availability & reliability of services
Test hardware, operating system & software pertinent to new technology
Provide documentation of supported systems as required & maintain documentation updated
Experience as IT Assistant
Aman Welfare Organization
01 January 2010
30 July 2012
Technical support to the computers software, hardware & network
Administering the whole IT infrastructure
Detect & resolve technical problems with LAN, WAN
Performs routine & emergency maintenance of all communication equipment
Matric 01 August 2007
SECONDARY SCHOOL CERTIFICATEIntermediate 15 August 2009
GENRAL SCIENCEBachelor 21 February 2015
Math A, Math B, StatisticsMaster 31 October 2019
Masters of computer science