Ayesha Basheer
Intern
Dubai
Summary of Career
1. Act as liaison between logistics, supply chain and customers for order deliveries
2. Coordinate with customers for order collection
3. Providing order updates
4. Secure copy of relevant quality documents
5. Resolve customer order issues/complaints
6. Invoicing of completed orders
7. Preparing presentations and marketing material
8. Conducting competitor analysis and routine market research
9. Attentding industry events and conferences
10. Managing and updating CRM system
Experience as Customer Service Intern
National Oilwell Varco - Dubai
02 April 2019
02 October 2019
-Supporting assigned customers to ensure documentation and accurate execution.
-Collaborating with other departments (Sales, Engineering, Manufacturing etc) as required to address customer issues and needs.
-Following up on existing orders for completion and collection
-Responsible for servicing portfolio of customers with new orders, request, complaints etc
-Invoicing shipped orders
Bachelor 18 November 2018
Bachelor of Business Management