Naeem Ullah
Customer Service,Project Management
Dubai
Summary of Career
1. Maintained relationships as liaison for the executive team to all staff levels.
2. Responsible for daily operations including facilities management, creating purchase orders, maintaining inventory database, and overseeing accounts payable.
3. Responsible for vendor acquisition and management as well as rare parts acquisition and price negotiations.
4. Researched and implemented options to continuously improve short and long term sourcing solutions.
5. Taking orders, allocating work, order management, scheduling vehicles, ensuring timely delivery and general shipping office management.
6. Coordinating office activities and operations to secure efficiency and compliance to company policies.
7. Proactively explored opportunities to meet demands of clientele to provide highest level of customer service and quality on time and on budget.
8. Maintaining relationships with the existing and potential customers by resolving their daily basis issues and providing latest updates on product promotions
9. Representing the company as the best wireless service provider through helpline facility and leaving an impression of ultimate resource for customer assistance.
10. Addressing Team issues to improve productivity and team performance.
Experience as Project Coordinator
Sarwar Constructors Pvt Ltd
01 July 2016
31 August 2019
Worked as Project Coordinator at Islamabad office. My area of work included maintaining all documents related to projects, responsible for daily operations.
Experience as Back End Support Executive
Mobilink Telecommunication Company (Mobilink Call Center)
24 May 2010
01 June 2016
Joined Mobilink as Customer Service Representative in a call center. Moved on to Business Centre Executive in 2013 and after a year moved to back end support department (IRU).
Master 01 July 2015
EMBA (Project Management)