Imran Jahangir
Infrastructure Support Specialist
DUBAI
Summary of Career
1. Servers and Storage Hardware/Software Support
2. Planning, Implementation & Operational Management of IT Service Management tools for Server Monitoring & Management
3. Strong Knowledge of Technical documentation, especially related to servers, storage inventory
4. Project Planning
5. Networking and Data Centers
6. Great Relationship with Clients
7. Natural Problem Solver
8. Professionally represent the Infrastructure Team as a Technical Consultant on Projects
9. Collaborator and able to work in a multi-cultural environment
10. VMware Virtualization environment
Experience as Support Engineer
DWP Group
14 January 2008
30 April 2015
Dell PowerEdge Blade Servers/Dell Power Vault Storages
EMC Clariion / VNX Series (CX4-120, CX4-240, CX4-480, VNX 5500)
VMWare (ESX 4.1, ESXi 4.1, vCenter 4.1, ESX 3.5, ESXi 3.5, Virtual Center Server)
Attended Technical Workshops
Attend Servers & EMC Storage Complains
Coordinate with Helpdesk
Experience as Technology Consultant
NDS TECHNOLOGIES (PVT.) LIMITED
15 May 2015
18 September 2019
Administration and Management for Storage systems, internal Network and VMWare, Hyper-V Hypervisors
Troubleshooting System and Network problems and diagnosing and solving Hardware/Software faults
Customer Services & also customer handling
Operations & Team Management
Bachelor 01 February 2008
Passed