Aynalem Wassie

Customer Service and Sales
Dubai


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Last Seen: 30 January 2020 12:28 PM

Skills
Customer Service Sales Assistant Cashiering MS Office Detail Oriented Time management Quick learner Flexible Customer Interaction Team work Positive attitude
  • Experience
    9 Years
  • U.A.E Experience
    --
  • Industry
    General
  • Nationality
    Ethiopian
  • Visa status
    Visit Visa in UAE
  • Qualification
  • Driving License:
Other Matching Titles/Position
Industry Titles
General

Summary of Career

1. Customer Service / Sales Associate


2. Greeting customers upon arrival and making them feel welcomed


3. Offering assistance and providing product information


4. Successfully met and exceeded company sales target


5. Administer all customer complain and resolve all issues


6. Suggestive selling products and operating cash register


7. Maintain positive attitude, focus on customer satisfaction


8. Preparing reports, filing and maintain office supplies


9. Ensure proper merchandise of products and managed housekeeping in the showroom


10. Satisfying customers by delivering excellent service


Work Experience (Employment History)

Experience as Sales Associate

  • Employer

    M.H. Alshaya

  • From

    10 March 2008

  • To

    31 August 2012

  • Detail

    • Greeting all customers entering in the store
    • Offering assistance and providing product information
    • Selling additional products and processing transaction
    • Maintain positive attitude, focus on customer satisfaction
    • Increasing in store sales, exceeded target
    • Attending customer queries,complaints, receiving delivery and arranging in store
    • Manage floor walk in the store every morning to make all layouts perfect

Experience as Sales Assistant and Cashier

  • Employer

    IDdesign Furniture - Equinox

  • From

    10 June 2013

  • To

    21 January 2016

  • Detail

    • Welcoming all customers and assisting with their needs
    • Suggestive selling products and operating cash register
    • Selling an additional products (cross selling)
    • Successfully met and exceeded in-stores sales target
    • Attending customer queries and complaints
    • Ensure proper merchandise of products and managed housekeeping in the showroom

Experience as Customer Service Agent

  • Employer

    ADDIS Exporter Ltd

  • From

    01 March 2016

  • To

    30 September 2018

  • Detail

    • Greeting customers upon arrival and making them feel welcomed
    • Direct customers to the appropriate department and assist them
    • Provide information about products and service
    • Administer all customer complain and resolve all issues
    • Processing cash/credit transactions and cheque payments
    • Maintains incoming and outgoing calls, emails and taking messages
    • Preparing reports, filing and maintain office supplies
    • Satisfying customers by delivering excellent service

Academic Qualification
Certifications
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