Ayesha Kalsoom
HR Coordinator
Dubai
Summary of Career
1. HR Coordinator
2. Seek out and recruit job applicants to fill existing company’s job openings
3. Administer pre-employment tests.
4. Conduct training sessions and administer on-the-job training programs
5. Evaluate the effectiveness of training programs.
6. Perform reference background checks on applicants.
7. Analyze job duties and issue job descriptions.
8. Assist processing transfers, promotions, and terminations.
9. Coordinate management for employee’s safety, and harassment allegations.
10. Develop relationships with employment agencies of other recruitment resources.
Experience as HR COORDINATOR
Syntax BPO (Pvt.) LTD LHR, Pakistan
27 June 2017
26 January 2019
- Recruitment and Selection process
- Employees record management
- Mange T&D sessions for as per employee’s need
- Evaluate Employee’s effectiveness
- Frequent coordination with department heads
- Performance and compensation
Experience as Customer Service Representative
Syntax BPO (Pvt.) LTD LHR, Pakistan
27 June 2016
26 May 2017
- Confirmations & follow up calls
- Taking and processing orders with all possible solutions
- Up-selling additional services
- Record management using MS Office.
Experience as Administrative Assistant
Syntax BPO (Pvt.) LTD LHR, Pakistan
25 February 2014
17 May 2016
- Greeting and welcoming visitors.
- Typing documents, answering and placing calls or emails.
- Connect callers and distributing mails to the concerned department.
- Setting and managing appointments.
- Handle customer’s problems and requests.
- Assist in other administrative duties when required.
Experience as Teacher
Beaconhouse School system
01 September 2009
23 April 2014
- Planning, developing and executing lesson plans.
- Evaluating the academic and social growth of students.
- Employing demonstrations, discussions, and activities.
- Interact with students, parents and faculty.
- Arrange remedial classes when needed.
- Attend staff development workshops.
Experience as Internship
MCB Bank (Pvt.) Ltd
21 October 2010
04 December 2010
Record keeping of:
- Emergency evacuation drill documentation
- Accident/incident reports
- Training and awareness record
Maintain an updated emergency contact list containing phone numbers.
Forward the documents to related CRC units.
Master 01 September 2013
MBA (HRM from Virtual University Lahore, Pakistan )Master 01 December 2008
Masters Economics from University of the Punjab Lahore, PakistanMatric 01 March 2000
Matriculation (Science) BISE Multan, PakistanIntermediate 01 March 2002
BISE Multan, PakistanBachelor 01 March 2004
Bahauddin Zakariya University, PakistanMaster 01 March 2008
Economics - University of the Punjab Lahore, PakistanMaster 01 March 2013
MBA (HRM) from Virtual University Lahore, Pakistan