Ayesha Kalsoom

HR Coordinator
Dubai


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Skills
Adaptability and Flexibility Staff Training and Development Negotiating Strategies Maintains Confidentiality Strategic Planning & Thinking Strong Decision Making Diversity/ Multicultural Issues Strong Work Ethic Customer service skills MS Office
  • Experience
    3 Years
  • U.A.E Experience
    --
  • Industry
    HR - Human Resources/Public Relationship
  • Nationality
    Pakistan
  • Visa status
    Visit Visa in UAE
  • Qualification
    Master - MBA (HRM from Virtual University Lahore, Pakistan )
  • Driving License: NO
Other Matching Titles/Position
Industry Titles
HR - Human Resources/Public Relationship

Summary of Career

1. HR Coordinator


2. Seek out and recruit job applicants to fill existing company’s job openings


3. Administer pre-employment tests.


4. Conduct training sessions and administer on-the-job training programs


5. Evaluate the effectiveness of training programs.


6. Perform reference background checks on applicants.


7. Analyze job duties and issue job descriptions.


8. Assist processing transfers, promotions, and terminations.


9. Coordinate management for employee’s safety, and harassment allegations.


10. Develop relationships with employment agencies of other recruitment resources.


Work Experience (Employment History)

Experience as HR COORDINATOR

  • Employer

    Syntax BPO (Pvt.) LTD LHR, Pakistan

  • From

    27 June 2017

  • To

    26 January 2019

  • Detail

    - Recruitment and Selection process
    - Employees record management
    - Mange T&D sessions for as per employee’s need
    - Evaluate Employee’s effectiveness
    - Frequent coordination with department heads
    - Performance and compensation

Experience as Customer Service Representative

  • Employer

    Syntax BPO (Pvt.) LTD LHR, Pakistan

  • From

    27 June 2016

  • To

    26 May 2017

  • Detail

    - Confirmations & follow up calls
    - Taking and processing orders with all possible solutions
    - Up-selling additional services
    - Record management using MS Office.

Experience as Administrative Assistant

  • Employer

    Syntax BPO (Pvt.) LTD LHR, Pakistan

  • From

    25 February 2014

  • To

    17 May 2016

  • Detail

    - Greeting and welcoming visitors.
    - Typing documents, answering and placing calls or emails.
    - Connect callers and distributing mails to the concerned department.
    - Setting and managing appointments.
    - Handle customer’s problems and requests.
    - Assist in other administrative duties when required.

Experience as Teacher

  • Employer

    Beaconhouse School system

  • From

    01 September 2009

  • To

    23 April 2014

  • Detail

    - Planning, developing and executing lesson plans.
    - Evaluating the academic and social growth of students.
    - Employing demonstrations, discussions, and activities.
    - Interact with students, parents and faculty.
    - Arrange remedial classes when needed.
    - Attend staff development workshops.

Experience as Internship

  • Employer

    MCB Bank (Pvt.) Ltd

  • From

    21 October 2010

  • To

    04 December 2010

  • Detail

    Record keeping of:
    - Emergency evacuation drill documentation
    - Accident/incident reports
    - Training and awareness record
    Maintain an updated emergency contact list containing phone numbers.
    Forward the documents to related CRC units.

Academic Qualification

Master 01 September 2013

MBA (HRM from Virtual University Lahore, Pakistan )

Master 01 December 2008

Masters Economics from University of the Punjab Lahore, Pakistan

Matric 01 March 2000

Matriculation (Science) BISE Multan, Pakistan

Intermediate 01 March 2002

BISE Multan, Pakistan

Bachelor 01 March 2004

Bahauddin Zakariya University, Pakistan

Master 01 March 2008

Economics - University of the Punjab Lahore, Pakistan

Master 01 March 2013

MBA (HRM) from Virtual University Lahore, Pakistan
Certifications
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