Rizwan Ahmad
Banker
Lahore
Summary of Career
1. Assistance to Manager Operations for smooth functioning of branch operations. Compliance with Operation Manuals, SOP’s and SBP regulations. Provide support to business; ensure excellent customer services and value addition to services in the areas of Customer Services to retain customers efficiently ensuring that no complaint should arise, process transactions within established turnaround time, strictly adhering to policies, procedures, controls and manuals.
2. Manage & exercise effective controls in processing of general banking activities to ensure that Policies, Procedures and Delivery standards are met, which ultimately should reflect in satisfactory Audit Rating and acceptable level of customer satisfaction.
3. Account Opening, in accordance with guidelines provided by SBP prudential Remittances
4. Lockers key custodian/locker issuance, rent recovery and statement preparation
5. Accounts department
6. Maintenance of all related reports (operations).
7. Any other assignment assigned by the Management.
8. Networking and IT issues (IT correspondence with senior office)
9. Hardware & software installations
10. Worked in Oracle based Core Banking Software
Intermediate 01 September 2011
ICS (Computer Science)Matric 01 August 2008
ScienceBachelor 01 August 2015
BS hons in EconomicsMaster 01 August 2019
Human Resource Management