IRFAN AHMAD
Kanpur
Summary of Career
1. win xp, win7, win8, win10, Linux, Tiguin & Red hate.
2. IBM Mail, Ms outlook , SAP, Ms-office, Libra, WPS, adobe, Antivirus etc.
3. LAN, WAN, Wi-Fi and Network cable installation and testing
4. Kaspersky Antivirus
5. Daily Backup of windows and Linux
6. CCTV Camera
7. Managing users account and giving share & security
8. install, set up, maintain network and also configure the peripherals, cabling and equipments
9. Provides one-on-one end-user problem resolution over the phone.
10. Managing windows and Linux Network and Local Printer and Print devices
Experience as Desktop Support & IT Support Executive (L1, L2, L3)
09 August 2016
Installation and Troubleshooting of Windows Server 2k8 (ADDS,DNS,DHCP)
Expert in Installation and Troubleshooting of Windows operating system win xp, win7, win8, win10, Linux, Tiguin & Red hate.
Installation And Troubleshooting of software like IBM Mail, Ms outlook , SAP, Ms-office, Libra, WPS, adobe, Antivirus etc.
Fully proficient at LAN, WAN, Wi-Fi and Network cable installation and testing
Good knowledge of Ticketing Tool.
Manage and provide protection using Kaspersky Antivirus like USB Firewall etc
Responsible for maintaining the Daily Backup of windows and Linux on network, using script. Regular basis according as per the company policies...
Installation, Troubleshooting and Managing windows and Linux Network and Local Printer and Print devices like, Digisol DG-PS hp LaserJet 2200, 1020 plus, MFP 1005, Cannon 2900, hp LaserJet 2300, hp LaserJet 400 MFP.
Manage CCTV Camera Issue like Recording, Network problems and hardware or software problems
Managing users account and giving share & security level permissions...
Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipments accordingly as per the requirement.
Good knowledge of CISCO Router 1861,2800,2900
Provide Remote Support Using (Team Viewer, Ammyy Admin, and VNC)
Managing above to 100+ users Windows and Linux both all mention related issue
Expertise:-
Experience as Desktop Support Engineer / IT Help Desk
09 June 2014
15 July 2014
Installation and Troubleshooting of Windows Server 2k8 (ADDS,DNS,DHCP)
Expert in Installation and Troubleshooting of Windows operating system win xp, win7, win8, win10, Linux, Tiguin & Red hate.
Installation And Troubleshooting of software like IBM Mail, Ms outlook , SAP, Ms-office, Libra, WPS, adobe, Antivirus etc.
Fully proficient at LAN, WAN, Wi-Fi and Network cable installation and testing
Good knowledge of Ticketing Tool.
Manage and provide protection using Kaspersky Antivirus like USB Firewall etc
Responsible for maintaining the Daily Backup of windows and Linux on network, using script. Regular basis according as per the company policies...
Installation, Troubleshooting and Managing windows and Linux Network and Local Printer and Print devices like, Digisol DG-PS hp LaserJet 2200, 1020 plus, MFP 1005, Cannon 2900, hp LaserJet 2300, hp LaserJet 400 MFP.
Manage CCTV Camera Issue like Recording, Network problems and hardware or software problems
Managing users account and giving share & security level permissions...
Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipments accordingly as per the requirement.
Good knowledge of CISCO Router 1861,2800,2900
Provide Remote Support Using (Team Viewer, Ammyy Admin, and VNC)
Managing above to 100+ users Windows and Linux both all mention related issue
Matric 10 July 2014
Commerce