Summary of Career

1. • Perform all tasks related to entry operations

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2. • Resolve customer complaints via phone, email

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3. • Use telephones to reach out to customers and verify account information.

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4. • Greet customers warmly and ascertain problem or reason for calling

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5. • Assist with placement of orders, refunds, or exchanges

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6. • Always make sure to follow and maintain safety at all times.

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7. • Meeting Deadlines as a Freelancer

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8. • Meeting the target when working for Media Gate as telesales executive for Alfa package at Orbit Showtime.

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9. • Suggesting solutions to customers in a positive manner.

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10. • Handling difficult and aggressive customers in a professional manner

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