Quick learner
Arabic
English
Russian
Fast typist
Sales
Presentation
Communication
Customer service
Team work
Negotiation skills
Problem solving
Decision making
Singing
MS Excel
MS Word
MS PowerPoint
Profile Details
Experience
10 Years
U.A.E Experience
--
Industry
General
Nationality
Egyptian
Visa Status
Employment Visa in UAE
Qualification
Bachelor - Bachelor of Science, Faculty of Commerce (Cairo University 2009)
Driving License
yes
Industry Titles
General
Summary of
Career
• Perform all tasks related to entry operations
• Resolve customer complaints via phone, email
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling
• Assist with placement of orders, refunds, or exchanges
• Always make sure to follow and maintain safety at all times.
• Meeting Deadlines as a Freelancer
• Meeting the target when working for Media Gate as telesales executive for Alfa package at Orbit Showtime.
• Suggesting solutions to customers in a positive manner.
• Handling difficult and aggressive customers in a professional manner