Ummer Kalathinkal Thodika
Sales Supervisor
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Summary of Career
1. • Handling all local sales related activities of the company. Achieving the monthly / annual target
2. • Identifying Business Opportunities. Organizing sales visits. Establishing new business, Sales promotional campaigns
3. • Handling a high volume of customer enquiries whilst providing a high quality of service to each enquiry.
4. • Conduct market research to identify selling possibilities and evaluate customer needs
5. • Effectively communicating with customers in a professional and friendly manner. Contacting potential customers to arrange appointments. • Support and Follow up the sales team up to reach the sales target and payment collection.
6. • Resolving any sales related issues with customers. • Completing the administrative needs of the Sales Department
7. (Looking after Entire Administration)
8. • Executing plans, policies and programs. Liaising with all internal departments. • Delegating responsibilities among the staff and ensuring that no staff member is over loaded with work. Reshuffle the responsibilities in case of an overload of the various staff members or recruit new staff to even out the work load.
9. • Evaluating, assessing, and managing the performance of each employee which plays crucial role in their promotion. Motivating employees from time to time to perform duty in the office
10. • Any activity that can be a part of administration / office manager’s work.
Master 01 June 1996
Humanities and Languages