Summary of Career

1. Responsible for diagnosing & resolving hardware, software & end users problems.

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2. Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.

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3. Provided on-phone and online support for users for extended communication network to facilitate effective operation of IT resources.

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4. Installation, Maintenance and Troubleshooting of Computer Network.

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5. Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

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6. Strong Analytical Skills; Able to Work with Technicians from Various Engineering disciplines to Troubleshoot Complex System-Level Issues.

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7. All kinds of software installations.

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8. Test and evaluate new technology.

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9. Monitor and maintain computer systems and networks.

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10. Configuration of Printer & Scanner and Support.

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