Summary of Career

1. Works directly with customers to provide services and help to resolve software problems.

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2. Provide first line IT Support to customers/clients over the phone and through email.

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3. Develop and apply testing processes for new and existing products to meet client needs.

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4. Create and maintain product support database to ensure customer satisfaction.

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5. Coordinate with manufacturing unit to resolve production issues.

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6. I possess over 1 year of experience as a Web Developer in UI Designing and backend development, Quality Assurance, UAT Testing and Back-end Testing.

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