Summary of Career

1. Assisting customers with their queries and resolving their issues related to Amazon UK.

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2. Enthusing customers for repeat and referral business.

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3. Implementing effective CRM to satisfy the customer's needs and priorities.

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4. Adding more businesses to the organisation by creating a personal follow up with customers.

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5. Delivering a comprehensive service to inquiring customers.

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6. Generating sales leads, building sustainable relationships where necessary.

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7. Communicating with internal teams to discuss sales targets

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8. Coordinating office activities and operations to secure efficiency and compliance to company policies.

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9. Excellent verbal and written communication skills.

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10. Keeping a record of customer interaction and details of actions taken.

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