Summary of Career

1. Results-oriented and methodical Collections Specialist with more than two years hands-on experience in following up on delinquent accounts to ensure timely delivery of payments.

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2. Documented success in reaching out to customers to provide them with information about outstanding payments.

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3. A strong communicator who deals with clients and coworkers in a polite and effective manner.

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4. Easy to reach with an inherent ability to listen intently to customers and provide them with solutions of their problems.

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5. Resolves the disposition of high risk accounts to arrive at agreeable plans for liquidation of account balances.

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6. Recommend and initiate legal proceedings on enforcement actions; make field collections; and perform other duties as required

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7. Contact debtors by phone, correspondence and personal contact to determine willingness and ability to pay

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8. Explain legal requirements and obligations, obtain payments,

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9. Establish payment schedules, renegotiate payment schedules, or to obtain funds through responsible relatives or other means

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10. Perform field work as directed to obtain payments

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