Summary of Career
1. • 14+ Years of experience in Desktop and Laptop Computers Hardware Installation and Trouble shooting.
2. • Windows Operating System and Application software installation
3. • Network setup and management
4. • Pursued Advanced Diploma in Computer Hardware Maintenance and Networking.
5. • Possesses strong problem analytical skills and finding immediate solutions at critical situations.
6. • Operating System Installation Win 98 , Win XP, Win Server 2003, 2008,Win Vista,Win7,Win8, and Win 10
7. • Installed LAN and Wireless LAN setup with around 50+ workstations.
8. • Good communication skills, ability to work well in team. TECHNICAL SKILLS
9. • Installed and trouble shooted all Pentium and AMD Based Desktop System(From Pentium 486 Processor to latest Generation Processor).
10. • Replacing Keyboards, Screens, Rams, Motherboard, Outer Case Unit in Laptops.
Experience as SENIOR DESKTOP SUPPORT ENGINEER
A AND S COMPUTER TECHNOLOGIES
01 November 2009
30 June 2017
• Worked as Service Engineer for a for Multi brands Re-seller company and handled all brands desktops, laptops, printers, scanners and networking products.
• Handled clients in Industrial,Institutions,University and Bank Sectors Clients.
• Designed and Provided Network Solutions, Cabling management.
• Installation and maintenance support provided for Software Product like Tally,Winman and Saral Tax (Accounts Package).
• Handled Annual Service contract clients and update them with latest hardware resources.
• Handling R.M.A on defective Hard ware's and claim the products from manufacture service point and return to the customers
Experience as SENIOR DESKTOP SUPPORT ENGINEER
A AND S COMPUTER TECHNOLOGIES
01 November 2009
30 June 2017
• Worked as Service Engineer for a for Multi brands Re-seller company and handled all brands desktops, laptops, printers, scanners and networking products.
• Handled clients in Industrial,Institutions,University and Bank Sectors Clients.
• Designed and Provided Network Solutions, Cabling management.
• Installation and maintenance support provided for Software Product like Tally,Winman and Saral Tax (Accounts Package).
• Handled Annual Service contract clients and update them with latest hardware resources.
• Handling R.M.A on defective Hard ware's and claim the products from manufacture service point and return to the customers
Experience as SALES EXECUTIVE B2B
EMERGING TECHNOLOGIES
29 September 2017
05 March 2019
SALES EXECUTIVE (ETISALAT- UAE CLIENTS)
M\S.EMERGING TECHNOLOGIES (ETISALAT PREMIUM CHANNEL PARTNER), DUBAI, UAE (OCT 2017 – TILL DATE )
KEY ROLE:
• Listing new properties by frequently visiting potential areas to find new customers for Etisalat
• Organizing meeting with Property Managers explaining about Etisalat products and mutual benefit of the services
• Building good relationship with customers by calls and direct meeting to know their requirements and additional services needed from Etisalat
• Meeting clients and supporting them to make a comfort zone to meet their Etisalat needs and also providing the after sales services
• Discussing mutual benefit terms with Property Managers and preparing agreement
• Represents the company in contract negotiations with prospective property owners
• Introducing new marketing strategy to achieve the company sales goals
• Verifies all required documents for signing contract.
Other 01 April 2002
DIPLOMA IN ELECTRONICS AND COMMUNICATION ENGINEERING