Pamela Cupcupin
Nursery Administrator
Dubai
Summary of Career
1. Administrator, Registrar and Executive Assistant - Assist parents with school forms, teachers with student list, send school calendar and events and make simple flyers for school events, maintain the director's diary of meetings, school training, teacher's meetings, coordinate with parents and/or clients in the absence of the director
2. HR Assistant - Assist with visa applications, cancellation and transfer, maintain and update personnel files, maintain leave administration, coordinating probation review processes, sourcing and sorting of CVs and applications, scheduling applicants interview and/or signing of contract, process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc), maintains all government and non-government contracts are up
3. Accounting Assistant - send invoices, record bills for cheque or bank transfer payments, receive payments and records them for weekly remittance to the school director and/or accountant and payroll (Software: QuickBooks
4. As an office manager: Developing and implement new administrative systems, such as record management; recording office expenditure and managing the budget; organising the office layout and maintaining supplies of stationery and equipment.
5. School receptionist and Events administrator - First point of contact of clients and student about school activities and events; class and class scheduling, handle and remit school money, reports directly to the school HR/Accounting Manager and Events Manager (for some events, reports directly to the Project Manager), do basic PR/Marketing, assist the HR/Accounting Manager, maintain employee documents and visa statuses/ Print, encode, copy and submit necessary papers for the events from the even
6. Data Services Manager - Deals with disconnection of their MIS for their company. I speak with their CEOs, CFOs, IT Managers and Administrative Officers of their company over the phone or via email to straighten out any missed information about the disconnection process. Have client meetings in our Philippine office either face to face, phone or video conference. Manage escalations and customer satisfaction for the support of other departments.
7. Technical Support - Provides customer and technical support for a gaming console and cable TV over the phone and email. Handled escalations for repairs and late payments for repair fee and subscriptions
8. Team Leader and Trainer - Train and lead over the phone sales agents and monitor their stats for the daily, weekly and monthly reports.
9. Substitute English teacher for 1st and 2nd year high school; responsible in class lecture and graded recitation, making daily and weekly quizzes, checking and recording grades, brainstorming with the students for a project, tutoring English conversation after class for selected students.
10. English tutor - taught Asian students the proper way of conversing and reading in English.
Bachelor 01 March 2003
AB COMMUNICATION ARTS, MASS COMMUNICATION/MEDIA STUDIES ST PAUL UNIVERSITY OF MANILA