Experience as MARKET INTELLIGENCE OFFICER/OPERATIONS EXECUTIVE

• Employer

  NORDMARIN LLC

• From

  17 November 2019

• To

• Detail

  Identify and collect appropriate customer/market data.
  Provides market and competitive insights through presentations and reports to the Executive Leadership Team and various internal management teams to allow effective strategic and tactical decision-making and implementation.
  Assist analyst relations team by engaging in briefings and responding to enquiries.
  Analyze and classify clients and survey data.
  Update internal portal platform to develop new research materials.
  Assist estimation team in recording enquiries and responding to clients on time.
  Update CRM on daily bases for enquiries/quotations/jobs.
  Arrange meetings and maintain Customer Contact Planner in CRM.
  Record minutes of meetings.
  

Experience as Market Intelligence Officer

• Employer

  Grandweld

• From

  28 October 2017

• To

  19 July 2018

• Detail

  Provide full admin support to the respective sales team.
  Ensure the data that goes into the CRM system is accurate.
  Assist the leads Admin in ensuring that the leads are properly followed up by the team.
  Present weekly sales report.
  Support the Sales Head in measuring and analyzing the sales team contribution and target achievement.
  Provides on the job CRM Training to the team as and when necessary.
  Keep a record of all activities of the Sales team.
  Generating Leads/new clients for sales team.
  Well versed in using market research tools i.e seaweb, online class data i.e BV, DNVGL, ABS, LR etc.
  
  

Experience as Operations Executive

• Employer

  Grandweld

• From

  03 May 2010

• To

  26 October 2017

• Detail

  Provide simultaneous assistance to a unit of more than 30 executives, supporting them with various advanced administrative tasks.
  Produces composing clear, accurate and concise emails, memos, correspondence, PowerPoint’s presentations/tender documents etc.
  Tracks and enters new contacts in appropriate systems.
  Travel arrangement and hotel bookings.
  Handling and maintaining electronic/hard copy records of Estimation / Operations Departments (i.e enquiries, quotations, job sheets, work completion reports, invoices etc)
  Prepares daily, weekly & monthly reports for Management.
  Organizes work by reading and routing correspondence; collecting information; initiating telecommunications
  Act as a key point of contact between the office and internal & external partners. This includes interacting with a wide range of people.
  Provides historical reference by utilizing filing and retrieval systems.
  Creates and maintains systems, utilizing appropriate technology, to manage these tasks. Identifies ways to enhance the efficiency and effectiveness of central administrative functions.
  Responsible for managing all executive level administrative tasks, taking notes, minutes of meetings.
  Gather information related to key issues by collaborating with various levels of management.
  Knowledge of ERP/CRM, Also Handling Procurement system on daily bases for material approvals.
  Liasing with Govt depts/agents for bookings, drawings submittals, docking, undocking, invoices, inward/outward clearances and other issues.
  Managing company’s online registrations, tender submissions & online gate passes.
  Maintain company files electronic & hard copy alike.
  Providing excellent customer service on a consistent basis, which ensures customer value.
  
  
  

Experience as ACCOUNTS COORDINATOR/ADMINISTRATOR

• Employer

  INTERNATIONAL LOGISTICS SERVICES

• From

  05 April 2009

• To

  31 December 2009

• Detail

  Receiving and processing all invoices, expense forms and requests for payment.
  Preparing cheques for payment.
  Good organization and administrative skills.
  Attention to detail.
  Experience with balance sheet analysis and reconciliation.
  Management of petty cash.
  Assisting internal/external auditors with queries.
  Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management
  Enters, updates, and/or retrieves accounting data from automated systems.
  Reviews on-line transactions for changes and accuracy and corrects errors.
  Salary entry and reconciliation.
  
  

Experience as SECRETARY/ADMIN ASSISTANT

• Employer

  DMF ENGINEERING

• From

  01 November 2007

• To

  31 March 2009

• Detail

  Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.
  Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel.
  Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
  Maintains customer confidence and protects operations by keeping information confidential.
  Prepares reports by collecting information.
  Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  Keeps equipment operational by following manufacturer instructions and established procedures.
  Secures information by completing database backups.
  Provides historical reference by utilizing filing and retrieval systems.
  Contributes to team effort by accomplishing related results as needed.