Elmien Meiring
Member Liaison Manager
Abu Dhabi
Summary of Career
1. Manage all aspects of the Member Referral Scheme for all Facilities
2. Handle all info email accounts.
3. Make all membership calls to existing and prospective members.
4. Draft and publish Newsletter in conjunction with Directors and Location Managers
5. Draft and send all member emails in relation to promotions, programs, events and any other specialty information as directed by Management.
6. To assist Communities Manager with handling of enquiries and database management.
7. Assist with Database Controllers.
8. Liaising with members to build positive, lasting relationships
9. Dealing with all member's questions and concerns in a timely and efficient manner
10. Broad-based Objection handling
Experience as Lead Generator
Platinum Life
01 January 2015
01 August 2015
Liaising with customers over the phone
Capturing personal data from clients in order to send them policy information
Convincing clients to refer friends, family and colleagues to also receive marketing information.
Experience as Conservations Consultant
Platinum Life
01 August 2015
31 March 2018
Liaising with customers over the phone
Collecting outstanding premiums from policy payers
Retaining policies or a portion thereof
Broad-based Objection handling Calling clients who wishes to cancel an Upgrade on their Policy and retaining a portion or the complete upgrade
Calling clients who stopped their debit orders at the bank, enquiring about the reason, retaining clients who wish to cancel their entire policy and reinstating the debit order
Assisting with Policy Related information.
Experience as Front Desk
Vogue Fitness
08 April 2018
26 November 2018
Check-in of all members
Taking retail and membership payments.
Liaising with members to build positive, lasting relationships.
Dealing with all member's questions and concerns in a timely and efficient manner.
Responsible for creating and sending the Company Newsletter to members.
Handle all Vogue Fitness info email accounts during working hours in conjunction with Locations Managers and Directors.
Experience as Member Liaison Manager
Vogue Fitness
01 December 2018
13 February 2019
Manage all aspects of the Member Referral Scheme for all Facilities.
Handle all Vogue Fitness info email accounts.
Make all membership calls to existing and prospective members.
Draft and publish monthly Vogue Fitness Newsletter in conjunction with Directors and Location Managers.
Draft and send all member emails in relation to promotions, programs, events and any other specialty information as directed by Management.
To assist Communities Manager with handling of enquiries and database management.
Assist with Database Controllers.
Bachelor 01 November 2014
Bachelors of Commerce: Law