Elmien Meiring

Member Liaison Manager
Abu Dhabi


Profile Views 215

Recommendations (0)

Skills
objection handling communication customer service team player creative creating newsletter attention to detail MS Office
  • Experience
    5 Years
  • U.A.E Experience
    --
  • Industry
    Insurance
  • Nationality
    South African
  • Visa status
    On Spouse Visa
  • Qualification
    Bachelor - Bachelors of Commerce: Law
  • Driving License: UAE License
Other Matching Titles/Position
Industry Titles
Insurance

Summary of Career

1. Manage all aspects of the Member Referral Scheme for all Facilities


2. Handle all info email accounts.


3. Make all membership calls to existing and prospective members.


4. Draft and publish Newsletter in conjunction with Directors and Location Managers


5. Draft and send all member emails in relation to promotions, programs, events and any other specialty information as directed by Management.


6. To assist Communities Manager with handling of enquiries and database management.


7. Assist with Database Controllers.


8. Liaising with members to build positive, lasting relationships


9. Dealing with all member's questions and concerns in a timely and efficient manner


10. Broad-based Objection handling


Work Experience (Employment History)

Experience as Lead Generator

  • Employer

    Platinum Life

  • From

    01 January 2015

  • To

    01 August 2015

  • Detail

    Liaising with customers over the phone
    Capturing personal data from clients in order to send them policy information
    Convincing clients to refer friends, family and colleagues to also receive marketing information.

Experience as Conservations Consultant

  • Employer

    Platinum Life

  • From

    01 August 2015

  • To

    31 March 2018

  • Detail

    Liaising with customers over the phone
    Collecting outstanding premiums from policy payers
    Retaining policies or a portion thereof
    Broad-based Objection handling Calling clients who wishes to cancel an Upgrade on their Policy and retaining a portion or the complete upgrade
    Calling clients who stopped their debit orders at the bank, enquiring about the reason, retaining clients who wish to cancel their entire policy and reinstating the debit order
    Assisting with Policy Related information.

Experience as Front Desk

  • Employer

    Vogue Fitness

  • From

    08 April 2018

  • To

    26 November 2018

  • Detail

    Check-in of all members
    Taking retail and membership payments.
    Liaising with members to build positive, lasting relationships.
    Dealing with all member's questions and concerns in a timely and efficient manner.
    Responsible for creating and sending the Company Newsletter to members.
    Handle all Vogue Fitness info email accounts during working hours in conjunction with Locations Managers and Directors.

Experience as Member Liaison Manager

  • Employer

    Vogue Fitness

  • From

    01 December 2018

  • To

    13 February 2019

  • Detail

    Manage all aspects of the Member Referral Scheme for all Facilities.
    Handle all Vogue Fitness info email accounts.
    Make all membership calls to existing and prospective members.
    Draft and publish monthly Vogue Fitness Newsletter in conjunction with Directors and Location Managers.
    Draft and send all member emails in relation to promotions, programs, events and any other specialty information as directed by Management.
    To assist Communities Manager with handling of enquiries and database management.
    Assist with Database Controllers.

Academic Qualification

Bachelor 01 November 2014

Bachelors of Commerce: Law
Certifications
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