Summary of Career

1. IT Support Executive with over 5 years of experience

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2. Combined organizational and communication skills with the ability to work independently as well as a part of team.

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3. Strong analytical and problem solving skills with ability to set priorities and manage multiple tasks.

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4. Managing information technology and computer systems

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5. Managing IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance

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6. Acting in alignment with user needs and system functionality to contribute to organizational policy

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7. Identifying problematic areas and implementing strategic solutions in time

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8. Following diagrams and written instructions to repair faults or set up a system

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9. Providing support, including procedural documentation and relevant reports

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10. Managing and Maintaining roll-outs of new applications

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