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Mohammad Mahaboob Ali

IT Support/Help Desk/ Desktop Engineer.
Dubai

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Skills

Handling Help Desk LAN WAN Office 365 MS Office All Software & Hardware Support AD Server Support Biometric Win 10 & 7 providing Support to Laptop MAC Mobile Devices IP Phones & Soft phones JABBER web applications support printer Support Asset Management

Experience
6 Years
U.A.E Experience
--
Industry
Information Technology
Nationality
Indian
Visa status
Not Applicable
Qualification
Other - Diploma in Computer Science & Engineering
Driving License: Indian

Other Matching Titles/Position

Industry Titles

Information Technology

Summary of Career

1. Accomplished and goal-driven IT Technical Support Engineer with 6 years of experience in technical support roles ranging from IT Help Desk, Server Support, Desktop Support in financial, customer service, and educational industries.

2. Skilled in Systems Troubleshooting, Installations, and Maintenance

3. Adaptable in fast-paced environments.

4. Top Customer-Service and Help Desk Skills

5. Worked In 10-User To 2000-User Environments

6. A Self-Starter Who Takes Initiative, And Provides Effective Support To Team Members And Clients

7. Expertise In Utilizing Technical Knowledge To Provide Support & Troubleshooting Techniques To Clients, Consistently Recognized For Providing An Exceptional Level Of Customer Service And Communication

8. Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems

9. higher clients Satisfaction

10. Patient and able to walk customers through troubleshooting and repair process