samar
Law
Dubai
Summary of Career
1. answering phone calls and emails
2. respond to customer questions and complaints
3. Respond to walking customers through basic troubleshooting or setup processes
4. satisfaction of customers
5. covey all relevant information
6. Maintaining a clean and enjoyable working environment.
7. Received an average 85% customer satisfaction
8. Suggested a new tactic to persuade cancelling customer to stay with company , resulting in a 5% decrease in cancellation
9. Remind courteous and calm, even during moments of customer dissatisfaction
10. Handle 90+ calls daily with duties including signing up new customers,presenting relevant information etc
Experience as Business Executive
06 August 2018
06 August 2020
I did Job as a Business Executive in Al-Rehman foundation
Experience as Customer Care
06 March 2019
27 October 2020
I put my skill in THE FIRST SCHOOL 1 year as in the customer care department
Experience as Lawyer
13 November 2019
23 October 2020
I did Practice for 1 year in session court got license from Punjab Bar council
Matric 04 August 2010
I did matriculation in 2010 with Science from Board of Intermediate and Secondary Education, LahoreIntermediate 04 August 2013
I did FSc, ( Pre Medical) in 2013 with Science from Board of Intermediate and Secondary Education,Lahore.Bachelor 08 January 2015
I did Bachelor Of Arts in 2015 with journalism from Punjab University,Lahore.Other 19 November 2019
I did LL.B from Punjab University ( 2017-2019) and did practice in Lahore Session Court for 6 Months and got the License from Punjab Bar council.