IT Executive
27 January 2015 —
05 July 2018
Diagnose, Troubleshoot Desktop and Laptops, Assembling, replacing defective parts
Having Experience setting up to 50 users IT Infrastructure lonely.
MFP Network Configuration and Installation, Repairing of Basic Printers and Scanners
Email (New Account, Backup, Import and Export, Troubleshooting outlook)
Security (Data backup, Windows Security Updates, Antivirus)
IP Cameras (Configuration, Installation), PBX System (Diagnose and Troubleshooting
Understanding ITIL Frame Work
Service Desk Plus (Talking staff/clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues)
Supporting up to 200 users, Remotely (Any desk, TeamViewer) Within UAE & Across UAE
Microsoft Windows Server 2008/2012 Domain, DNS, DHCP
IT Asset Management (new asset, discard/write off asset registering with manufacturer). warranties, and maintain service agreement documentation
Microsoft Windows Server 2008/2012 Installation and Configuration.
Domain, Active Directory (Users, Computers, Policies), DNS, DHCP
Capturing and Deploying OS and PC Images with WDS
Network Cabling (Cable pooling, Crimping & Termination (RJ45, RJ11)
Patch Panel fixing, Network Faceplate, Key Stone Jacks, WAP Configuration
MF Printers and Plotters, Network Configuration and Installation
Ms. Office (Word, Excel, PowerPoint, Project, Visio, Picture Manger)
Bio Metric System (Card, Face, Finger, Job Booking) Enrolling, editing, backup, restore.
Maintain documentation for Suppliers, Annual Contracts