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Patricia Andrews Colaco

Hr / Administration
Dubai

3063

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Points

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Last seen: 08 February 2021 12:14 PM

Skills

Administration Time Management Iternary CRM Clerical Duties Travel Management Email Invocing Front Desk Officer Team Management Administrative Support. JAFZA related matters. screening

Profile Details

Experience 7 Years

U.A.E Experience 3 Years

Industry Secretary/Front Office/Assistant

Nationality Pakistani

Visa Status On Spouse Visa

Qualification Bachelor - Bachelors In Arts/Humanities (Graduation)

Driving License no

Industry Titles

Secretary/Front Office/Assistant

Summary of Career

Provides secretarial & administrative services (Includes Travel arrangements, trainings and initiating new employee cards)
Travel Management – Including arranging international Visas for various countries.
Manage and prepare statements of expenses.
Ensure timely appointments and meetings, Calendar Management, etc.
Screening phone calls, enquiries and requests, and handling those when appropriate .Co-ordinate meetings and preparing agendas.
Coordinating office activities and operations to secure efficiency and compliance to company policies.
Handling external or internal communication or management systems.
Managing clerical or other administrative staff.
JAFZA related matters
Management of office equipment.

Resume / CV

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Achievements

s2s- Banking - sales - Customer Service

ENBD / EIB -Customer Service Associate.

Work Experience

HR / Administration Assistant

12 February 2020 — To date

•Screening Candidates profiles.

•Organize and schedule interviews.

•Maintaining Emoloyee Records (Soft & Hard copies).

Admin Assistant/Travel Coordinator/Front Desk - Temp

Metso FZE,DUBAI,UAE

14 March 2019 — 29 August 2019

Screening phone calls, inquiries and requests.

▪ Dealing with incoming emails, fax and posts.

▪ Liaising with clients, suppliers and other staff.

Senior Officer to the EVP - Consumer Lines

Oman Insurance Company (PSC)

11 July 2017 — 31 October 2017

▪ Executive Assistant to other Heads of Department – For follow-ups and conveying information.

▪ Arranging Visa processing, travel and hotel bookings for the company employees and visitors.

▪ Manage and Prepare statements of expenses for the Executive Vice President.

Customer Service Executive

Emirates Nbd BAnk

01 June 2016 — 30 June 2017

▪ Sufficient knowledge about banking products and services and respond to all inquiries accordingly.

▪ Clarify and explain procedures and products telephonically. (Card Activation, Loan Balances, Redemption of Card Reward Points, Providing E-Statements to customers helping customer in Local and International transfer procedures through different channels, utility bill procedures along with Salik payments through their account.

▪ Channel complex customer complaints and challenge.

Admin Support / Secretary

ICI Pakistan

01 September 2015 — 30 January 2015

▪ To Provide secretarial and administrative assistance to the Head of the Department. Support Travel arrangements and Hotel Bookings and initiating new Employee cards. (Chemical and Supply Chain Department).

▪ Update Paid Leave plans every month into the system and to inform employees in case of any lapsable leaves.

▪ Prepare HSE Audit files (SAQ & HSE Action Plan) ensuring evidences are relevant and sent to the HR department after completion.

Front Desk / Admin Assistant

Reckitt Benckiser

01 December 2014 — 31 August 2015

▪ Handling Employees Office and Building ID / Access cards request.

▪ To Provide General administration support to the HR department in (Maintaining Office Environment, Office Supplies, Travel Arrangements, Handling Purchase Orders, Event Planning, dealing with vendors).

▪ Screening phone calls, inquiries and requests.

Personal Assistant

Adamjee Life Assurance Company Limited

30 September 2011 — 29 June 2013

•Data management

•Email correspondence, faxes, arranging monthly meetings

•Travel arrangements