Experience as IT Assistant Manager

• Employer

• From

  06 August 2018

• To

  To date

• Detail

  • Installation & Configuration of Microsoft Windows Server 2012, 2016.
  • Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
  • Implementation of Disk Quota, File & Folder level Permission.
  • Work at a help desk, answering calls and e-mails regarding the computer network or communication systems.
  • Responsible for writing reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure.
  • Troubleshoot network systems and computer hardware and make repairs when necessary.
  • Configuration for System backup & recovery, Auditing Resources & Events.
  • Perform backup of data including automatic back up routine, testing data integrity and offsite storage media.
  • Microsoft Office 97, 2000, 2003, 2007, 2010, 2013, 365.
  • Install, maintain and operate the computer network systems for businesses.
  • Installation and maintenance of the organization's LAN, WAN, Telephone System.
  • Perform installation, configuration, and troubleshooting of printers, plotter and fax machines.
  • Evaluate hardware and software devices and provide ongoing maintenance of existing hardware systems.
  • Support desks or answering phone calls and emails, addressing any technological problems that arise within a company.
  • Procurement of PC, Laptop, network devices, Software and utility programs for desktop & Servers.

Experience as IT Support Engineer

• Employer

  Pakistan Telecommunication Limited Company (PTCL)

• From

  08 August 2016

• To

  13 July 2018

• Detail

  • Installation & Configuration of Microsoft Windows Server 2000, 2003, 2008, 2012, 2016.
  • Installation & configuration of Active Directory, User management, IIS, Print Server & DFS.
  • Implementation of Disk Quota, File & Folder level Permission.
  • Implementation of DHCP, DNS, VPN, SSL, RAS, NAT, ICS, Terminal Services.
  • Configuration of Switches & Routers. Integration of Wired and Wireless Networks.
  • Preparation of automatically Installation setup for client OS e.g. Unattended Installation, Remote Installation Services, Sys Prep, Riprap etc.
  • Configuration for System backup & recovery, Auditing Resources & Events.
  • Perform backup of data including automatic back up routine, testing data integrity and offsite storage media.
  • Installation of Storage devices, SAN, NAS and configuration of RAID 0, 0/1, 2, 3, 5, 10.
  • Hands on experience in Microsoft Office 97, 2000, 2003, 2007, 2010, 2013, 365.
  • Configure E mail (POP3, IMAP) in Users Pcs, iPad, smart phones as well as Troubleshoot related problem.
  • Installation and maintenance of the organization's LAN, WAN, Telephone System.
  • Perform installation, configuration, and troubleshooting of printers, plotter and fax machines.
  • Evaluate hardware and software devices and provide ongoing maintenance of existing hardware systems.
  • Deploy antivirus policies and monitor logs to protect against virus attacks.
  • Troubleshoot issues and support technical and non technical users.
  • Procurement of PC, Laptop, network devices, Software and utility programs for desktop & Servers.