Kiran nazir
(Job Seeker - Active)
General
Islamabad
Summary of Career
1. Dealing with customers under project DIRBS, Working on CMS-Complaint Management system under Device Identification, Registration, and Blocking System (DIRBS)
2. Providing management with feedback and setting goals for performance and deadlines in ways that comply with company’s plans and vision.
3. Organizing workflow and ensuring that employees understand their duties or delegated tasks and providing training and mentoring to the members of Business Development Unit.
4. Monitoring employee productivity and providing constructive feedback, coaching, resolving issues and serving as a link between subordinates and upper management
5. Assisted in the revision of the project log frame matrix, particularly in the areas of performance indicators and their measurement; also provide assistance in the development and finalization of the project Work Plan and keep it updated in accordance with project activities and timeframes as relevant.
6. Strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plan.
7. Produced reports on M&E findings and prepare presentations based on M&E data as required and providing the Manager with management information she require.
8. Handling external or internal communication or management systems
9. Manage phone calls and correspondence (e-mail, letters, packages etc.)
10. Maintaining a clean and enjoyable working environment.
Experience as Monitoring, Evaluation & Research Officer
24 December 2014
30 September 2017
Assisted in the revision of the project log frame matrix, particularly in the areas of performance indicators and their measurement; also provide assistance in the development and finalization of the project Work Plan and keep it updated in accordance with project activities and time frames as relevant.
With collaborating partners, reviewed their existing approaches and management information systems and agree on any required changes, support and resources.
Develop a plan for project-related capacity-building on M&E and for any computer-based support that may be required.
Strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plan.
Identify lessons learned and develop case studies to capture qualitative outputs of the project. Provide advice to the Manager on improving project performance using M&E findings.
Produced reports on M&E findings and prepare presentations based on M&E data as required and providing the Manager with management information she require.
Experience as Supervisor- Business Development Unit
18 March 2019
30 June 2019
Providing management with feedback and setting goals for performance and deadlines in ways that comply with company’s plans and vision.
Organizing workflow and ensuring that employees understand their duties or delegated tasks and providing training and mentoring to the members of Business Development Unit.
Monitoring employee productivity and providing constructive feedback, coaching, resolving issues and serving as a link between subordinates and upper management.
Ensuring adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises. Productive
Coordination with Chambers of commerce, Business to Business Chamber members and all other business community worldwide
Experience as Customer Support Executive
26 July 2019
26 December 2019
Dealing with customers under project DIRBS.
Managing portal of DIRBS with the upsurge of a huge number of IMEI for identifying the fake and real mobile identifiers.
Working on CMS-Complaint Management system under Device Identification, Registration, and Blocking System (DIRBS)
Experience as Customer Support Executive
26 July 2019
26 December 2019
Dealing with customers under project DIRBS.
Managing portal of DIRBS with the upsurge of a huge number of IMEI for identifying the fake and real mobile identifiers.
Working on CMS-Complaint Management system under Device Identification, Registration, and Blocking System (DIRBS)
Master 06 March 2015
M.Sc. in Applied psychologyMaster 30 September 2015
M.Sc. Gender and Women studiesBachelor 30 June 2011
BA with majors (Fine Arts, Psychology and Geography)