Summary of Career
1. An ambitious and passionate Leader and IT Manager with extensive experience in the multinational environment in GCC and SEA countries.
2. Establishing and leading IT department and multidiscipline internal and outsourced teams.
3. Rich experience in IT operations, infrastructure, service delivery, and projects management.
4. Deliver technology solutions, business applications, Greenfield start-ups/new offices, and Datacenter infrastructure & migration projects.
5. Prepare, monitor and track IT budget and expense management.
6. Develop and execute IT strategies and plans for technology roadmap, service operations and IT cost control & reduction.
7. Develop and implement ITIL processes, SOPs and service improments plans.
8. Build and implement IT governannce and operating model.
9. Review, prepare and manage IT contracts - financial and techincal terms & conditions
10. SLA and KPIs delivery and management.