Bilal Ahmad Mir
Operations
Srinagar
Summary of Career
1. Business operations professional with expertise in administration, customer relations and operations management.
2. Managing optimum inventory levels,
3. Co-ordinate, dispatch of contents & inspection of goods.
4. Training for new hires.
5. Quality monitering and guidelining
6. Administration
7. Warehouse auditing
8. Track stocks of office supplies and place orders when necessary
9. Submit timely reports
10. Travelling for project assignments
Experience as Guest Services Agent
Kingfisher Airlines
07 December 2009
16 July 2012
At Kingfisher airlines, my job entailed assisting the customer at the airport terminal including;
Verifying details to issue a boarding pass.
Assist the elderly or persons with a disability to onboard or off-board the plane.
Active RAMP agent (receiving and departing flights), handling disembarking and boarding of guests.
Experience as Customer Support
HP Inc
15 May 2013
30 November 2016
As a duty manager, I enjoyed my responsibilities in monitoring and handling the restaurant operations. My responsibilities also included
Contributing to improving the service level and performance of the staff.
Conducting team meetings and maintaining staff attendance.
Prepare daily, weekly and monthly reports for the management.
Experience as Administrative officer cum store incharge
KTC International co
20 August 2016
17 December 2018
Responsible for overall inventory management of equipment and related items at Al Quoz center. My profile encompassed;
Managing optimum inventory levels,
Co-ordinate receipt & dispatch of contents, an inspection of goods, and maintaining accounts with a team of 4 members at the location.
The activities at this center were critical to the overall operations in the company, reviewing stock levels and ensure timely delivery of equipment and contents to onsite teams across UAE including MOE, Nakheel Mall, Mardif City Center, DWTC, DIFC, etc.
Master 30 July 2009
Masters in Tourism AdministrationBachelor 03 March 2007
B.Sc (chemistry, botany , zoology)