Experience as Deputy Manager

• Employer

  Axis Bank Limited

• From

  13 September 2018

• To

  25 June 2021

• Detail

  • Conducts outbound marketing calls and scouts for new leads and referrals to generate business.
  • Responsible for sales of third-party products (Life Insurance - LI, General Insurance - GI, Mutual Funds - MF, Debit/ Credit Cards, etc. to the existing customer base.
  • Team leading for achieving annual insurance budget of the branch.
  • Responsible for lead generation for Current Account and Savings Account - CASA to new customers and deepening of account balances for existing customers.
  • Responsible for timely processing of bank transactions like
  - Funds transfer
  - Cheques
  - Opening of accounts
  - Reconciliation of office accounts
  - Ensuring timely resolution of customer queries and improving
  customer service levels.
  • Compliance to the bank's rules - internal guidelines, processes and procedures.
  • Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis.
  • Protecting bank's property as per safety norms and ensuring ethical conduct in ordinary course of business.

Experience as Assistant Manager – Operations

• Employer

  KNH Media & Marketing Pvt Ltd / OMNESmedia

• From

  07 September 2017

• To

  30 May 2018

• Detail

  • Allocating jobs and workloads to individual staff members based on their ability.
  • Delegating tasks and setting strict deadlines for individual team members.
  • Monitored progress within each team toward goal attainment utilizing measurable data in spreadsheet applications.
  • Devised measurable and observable steps to achieving operational outcomes.
  • Establishing team and staff targets as a reflection of the company's objectives.
  • Giving prompt and accurate information on individual staff member performance.
  • Providing accurate information to senior managers on key issues.
  • Drafted and submitted written reports regarding progress.
  • Holding team members accountable for their performance and actions.
  • Being the main contact point for all team members who need help or advice.
  • Keeping management updated on the performance of individual team members.
  • Completing all team-related administrative paperwork and communicating on a daily basis with managers and senior-level staff members.

Certificate to act as a Specified Person for a Corporate Agent

• Duration

  3 Years
• Description

  Certificate to act as a Specified Person for a Corporate Agent issued by INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY OF INDIA