Experience as Date Entry Operator

• Employer

• From

  10 December 2015

• To

  10 May 2017

• Detail

  • Daily cash collection.
  • Utility Bills posting.
  • Sale of mobile cards and easy loads.
  • Eshulat updating on daily basis.
  • Verification of NICs.
  • Preparation of daily transactions
  • Transfer data from paper formats into database systems
  • Create and manage spreadsheets with large numbers of figures
  • Verify data by comparing it to source documents
  • Produce reports
  • Retrieve data as requested
  • Perform regular backups to ensure data preservation
  • Sort, organize and store paperwork after entering data.
  
  

Experience as Sale Support Officer/Store Incharge

• Employer

• From

  23 August 2017

• To

  30 September 2019

• Detail

  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
  • Provide data and guides to help the sales team.
  • Develop and monitor performance indicators.
  • Manage sales tracking tools and report on important information.
  • Keep record of sales trends.
  • Liaise with account managers to develop specific sales strategies.
  • Stay up-to-date with new product and feature launches and ensure sales team is on board.
  • Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience.
  • Suggest sales process improvements.
  Also perform all responsibilities of Store Incharge.
  • Ensure high levels of customer’s satisfaction through excellent service.
  • Complete store administration and ensure compliance with policies and procedures.
  • Maintain outstanding store condition and visual merchandising standards.
  

Experience as Assistant

• Employer

• From

  07 October 2019

• To

  To date

• Detail

  • Manage day-to-day operations of physical store location.
  • Oversee and supervise Associate's and other store staff to ensure adherence to company policies.
  • Assist with procurement of necessary items, including restocking needs.
  • Provide regular assistance to customers and provide troubleshooting expertise as needed.
  • Answer phone calls and respond to store-related emails and other communications.
  • Ensure physical location is properly maintained, including hiring and managing custodial staff.
  • Take ownership of store sales goals and provide expertise to help meet sales goals.
  • Collaborate with management to create and implement sales projects.