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Asif Mohammed

Desktop Support Engineer
Sharjah

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Last Seen: 31 May 2020 12:46 AM

Skills

BMC Remedy Windows Client OS Administration Windows Server Administration Group Policy management Software Troubleshoot Hardware Troubleshoot MFP management Cisco Switches Cisco Routers Moible Device Support Interactive personality.

Experience
5 Years
U.A.E Experience
5 Years
Industry
Information Technology
Nationality
Indian
Visa status
Employment Visa in UAE
Qualification
Master - Accomplished M.Tech Web Technologies
Driving License: UAE Driving License

Other Matching Titles/Position

IT Support

Onsite Support

IT Administrator

Industry Titles

Information Technology

Summary of Career

1. Management of BMC Remedy Tickets

2. First point contact for Business, Vendors & Manager

3. Management of Laptops, Desktops, Printers hardware and Software

4. L1 Support for Network Team

5. Management of Mobile Device configuration

6. Maintain Avaya, MFP's contracts SLA

7. Providing support for remote locations including Abu Dhabi, Oman, Kuwait

8. Maintaining CMDB database for Asset management

9. Working on corporate tools like SRM for PO request submission

10. Support on Infrastructure projects

Work Experience (Employment History)

Experience as Desktop Support Engineer

Employer
From

01 August 2014
To

30 April 2020
Detail

Working as a full time contract with Schneider Electric Systems Middle East FZE since 5.9 years as an Desktop Support Engineer role.